Business Analyst – SaaS Transformation Program

Location: New Westminster, BC (Hybrid – 2 days on-site/week)
Rate: $50–65/hr
Duration: 6-month contract with a possible extension

A major public-sector organization in Vancouver is undergoing a large-scale, multi-year transformation aimed at improving safety, risk, claims, and health management across the enterprise. They are currently seeking an experienced Business Analyst to support the design and implementation of a new SaaS-based solution as part of this transformation.

This project is to digitize and streamline Health & Safety processes using Cority EHS software, replacing legacy paper forms with user-friendly digital workflows.

This is an excellent opportunity for a motivated, detail-oriented BA with strong communication skills and a background in enterprise-wide or SaaS implementation projects.

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Key Responsibilities

• Analyze and design new digital processes; compare and migrate from legacy workflows.
• Provide training and post-launch support onsite across multiple locations.

Produce detailed deliverables such as:

• Requirements Definition and Traceability Matrices
• Epics, Features, User Stories, and Use Cases
• As-Is and To-Be Process Maps
• Fit-Gap Analyses, RACI Matrices, SOPs
• Test Plans, UAT documentation, training contents
• Translate business needs into functional requirements for the SaaS vendor
• Collaborate closely with internal teams and external partners throughout the project lifecycle
• Track decisions, maintain project documentation, and ensure alignment with goals

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Required Qualifications

• 4–7 years of experience as a Business Analyst on transformation or enterprise-wide projects
• Business process improvement and process mapping (e.g., using Visio)
• Experience with digital transformation, digital forms, and workflow tools.
• Experienced in Test planning and execution
• Able to hit the ground running with minimal supervision
• Team player – will work with 3 other BAs (2 FTEs, 1 contractor)
• Technical mindset required; no coding needed, but must be comfortable with digital configuration tools.

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Preferred Qualifications

Experience in:

• SaaS implementation projects
• Occupational Health & Safety, Risk, or Incident Management domains
• Transportation/public sector organizations

Familiarity with:

• Agile methodologies and Lean Six Sigma
• Organizational Change Management (OCM)
• Enterprise software implementation
• Professional certifications such as: CBAP, PMI-PBA, or PMP

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.