Our client working in the Non-Profit and Healthcare industry is hiring for a Case Management Clerk to support their team starting on an 11 week contract. This role is likely to extend to a full contract of 6 months and is working in a remote environment throughout ON.

The Case Management Clerk supports by handling a variety of administrative tasks that help ensure efficient service to our members. This includes organizing and processing member correspondence, managing medical records, and supporting team operations.

Key Responsibilities

• Review and organize incoming correspondence (faxes, emails, etc.)

• Rename and file documents using set standards

• Edit and convert documents for internal use

• Track and request files from off-site storage

• Work closely with staff across departments

• Suggest improvements to administrative processes

What You Bring

• Completion of a 1-year college diploma or certificate

• 1–3 years of clerical or administrative experience in a healthcare or legal environment.

• Strong computer skills, especially in Microsoft Office and web-based tools

• Excellent attention to detail and accuracy

• Dependable, organized, and able to adapt to changing priorities

• Bilingual in French and English (oral and written) is an asset

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.