Job Information
Job Title: Senior Claims Officer
Job Requisition ID: 72099
Ministry: Health
Location: Edmonton
Full or Part-Time: Full-time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: June 16, 2025
Classification: Program Services 5
Salary: $3,076.28 to $4,053.05 bi-weekly ($80,291 - $105,785/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx.
The Ministry of Health is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness; coordinating and delivering safe, person-centered, quality health services; health system planning and capital infrastructure planning; supporting innovative information management and technologies; regulating health care; and funding the health system.
The Department of Health establishes the Government of Alberta’s strategic direction for health, including advising government on health policy, legislation and standards, and public health concerns; monitoring and reporting health system performance; setting policies and priorities for the electronic/digital health environment; and providing oversight and ensuring accountability across the health system.
For further information, visit the ministry website at http://www.health.gov.ab.ca.
Are you detail-oriented and driven by making a measurable impact? Join our Third-Party Liability Unit as a Senior Claims Officer, where you’ll play a critical role in recovering health service costs incurred by the Crown due to third-party wrongdoing.
In this position, you'll ensure that recoveries are maximized in accordance with the Crown’s Right of Recovery Act and Regulations, while upholding internal policies and procedures. You will also contribute to the establishment of the annual aggregate assessment payable by Alberta automobile insurers, helping to support the financial sustainability of Alberta’s public health system.
For further information on Third Party Liability, visit the website at https://www.alberta.ca/crowns-right-recovery-health-service-costs.
Are you a legal or insurance professional with a passion for justice, health service recovery, and leadership in complex claim environments? We are seeking a Senior Claims Officer to lead our Class Action Claims Team within the Third-Party Liability Unit. In this pivotal role, you will manage high-value and class action health service claims on behalf of the Crown, develop legal and procedural strategy, lead a specialized team, and collaborate with key stakeholders including legal counsel, insurers, and healthcare providers.
This is a unique opportunity to contribute to the financial stewardship of Alberta’s public health system, shape legislative and policy development, and lead a high-performing team through complex litigation and negotiation scenarios.
The job responsibilities include:
Please click on this link to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Creative Problem Solving
Develop Networks
Build Collaborative Environments
Systems Thinking
Minimum Recruitment Standards
University graduation in a related field, plus 6 years progressively responsible related experience; or equivalent as described below.
Equivalency: Directly related education or experience considered on the basis of:
The following experience is required:
The following experience is considered as assets:
The following experience will be given preference:
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
This is a permanent position working 36.25 hours per week.
Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.
The final candidates may be required to undergo pre-employment checks (Reference check/Criminal record and/or academic).
A cover letter outlining how your experience relates to the qualifications outlined in this job ad is required.
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
Links and information on what the GoA have to offer to prospective employees.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Milissa Gray at Milissa.Gray@gov.ab.ca.
For any questions or interest regarding this employer and the application process, please contact:
Mohammad Haidar
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.