Learn and understand policies, procedures, and systems, including but not limited to Workday, Workday Time Tracking, STAS or Persona and Kronos
Learn, understand and self-document payroll policies and procedures by self-education through all available tools (NPI, Academy, job aids, training, sharing of internal knowledge, etc.)
Ensure daily tasks are executed within the standard operating procedures and service level agreements 1) Meet the departmental SLA of the team 2) Sharing acquired knowledge with team members 3) Support through the buddy system new hires
Understand and review daily tasks while capturing and reporting concerns of issues to leadership. Find solutions to issues, using judgement to identify the correct solutions and understanding the impact on other departments with the support of leadership teams.
Provide timely recommendations upon analyzing qualitative and quantitative information
Recommend process improvement and identify opportunities to attain efficiencies; seek opportunities to existing processes within the role and assigned tasks.
Be a model of our core values throughout your work.
Promote teamwork to attain departmental goals
Build collaborative relationships within the team to facilitate the flow of information; develop and maintain internal and external business relationships
Provide internal and external customer service to promote the understanding of the payroll support model
Demonstrate commitment; continuously contribute to ideas and remain open to feedback; seek to understand others motivation.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Richard Murray
Email: richard.a.murray@accenture.com
Accenture is a talent and innovation-led organization helping companies to reinvent and keeping our clients ahead of change. Across more than 120 countries and 40 industries, we work as one team with a common goal: to create 360-degree value for our clients, people, shareholders, partners and communities, by embracing change.
You’ll work with top companies - clients and ecosystem partners and interact with leaders from every industry. When we bring our breadth of technological capabilities together with our ingenuity, they are greater than the sum of their parts. Help our clients reinvent. Reimagine iconic brands. Bring new products, ideas and ways of working to life with emerging technology.
We take a broad view of diversity that reflects all our people, and we are committed to ensuring everyone feels connected, with a strong sense of trust and belonging. We focus on fostering allyship, learning, inclusive ways of working, vibrant employee resource groups and networks, and accessibility, along with marking meaningful cultural observances with our people. Our networks nurture trusted relationships, mentorship opportunities and avenues for growth, benefiting participants across all career levels and fostering community and inclusion at both the global and local levels.
We take flexibility seriously — focusing not only on where but also when and how you work. We hire and develop people who have different backgrounds, different perspectives, and different lived experiences. Wherever you work, whatever skills you want to grow, there’s a program for you. We invest in our people’s capabilities so they can work with purpose, and boldly and innovatively solve problems. Continuous learning is our superpower. We put skills at the heart of everything we do. We continuously prepare our people to meet new demands and in turn, help ensure they remain highly relevant with vibrant career pathways, inside or beyond Accenture.
We encourage our people to bring their authentic selves to work and our commitment to our 750,000+ people from a variety of cultures, beliefs and backgrounds makes us more innovative. Our offices are more than just places to plug in—they're environments designed to support connection, creativity and well-being. They’re inclusive and accessible, too. We operate our business with a clean conscience – with strong commitment to the environment, ethics and human rights, responsible buying and community impact.
Join our exceptional people who are combining their ingenuity with the latest technologies to solve some of the world’s biggest challenges.