The opportunity

Collaborator. Strategic Partner. Courageous Influencer. Coach. Trusted Advisor.

The role of an HR Partner is a dynamic one, requiring a blend of strong skills in human resources, data acumen, storytelling, and outstanding mentoring abilities. As we enter a new era of AI shaping the world of work, the HR Partner will be at the forefront of driving this transformation across our business. This role combines market-leading practices with a strategic understanding of how business operates, all while engaging leaders in an enterprise-wide talent strategy.

At Manulife, we are committed to making decisions easier and lives better for our customers and employees. With a focus on culture, engagement, and career development delivered through an outstanding employee experience, HR must lead the charge in navigating change on a global scale. The successful candidate will be at the leading edge of enabling high-performing technology teams to adapt and thrive, ensuring we deliver on our ambitious goals and redefine the future of work.

Position Responsibilities:

• Strategic partner to aligned Technology teams: develops and drives the people strategy, workforce planning (e.g., skills, structure, people, etc.), talent management, and organizational change.

• Be a thought leader and agent of change with respect to the HR function, constantly and creatively assessing and sharing opportunities and risks with respect to the function, driving continuous improvement, and demonstrating how the function may be used, changed or adapted to provide benefits to the broader organization.

• Be the face of “One HR” to leadership ensuring HR partners and resources are delivered seamlessly and, in a customer-centric way, to support acquisition, engagement and retention of top talent in line with business need.

• Actively analyze data with the goal of communicating insights back to the business to advise their people related strategies and priorities.

• Proactively and strategically drive talent identification and development processes to ensure that the Technology function helps deliver meaningful career experiences for our technology talent, while maintaining sufficient bench strength and succession plans for officer and critical roles.

• Partner closely with the wider HR function to leverage our global scale, contributing to its agenda, and operate seamlessly as one team.

• Collaborate with our HR leaders to provide input on their solutions to make sure the business perspective is embedded early on, and to leverage external market intelligence as often as possible.

• Provides feedback, advice and coaching to senior leaders on talent issues, HR strategies, and leadership

• Anticipates impact of change (including risks) on the organization and provides advice and education to leaders including escalation as appropriate.

• Oversees delivery of all cyclical employee initiatives such as Employee Engagement Survey, Performance Management, Talent Review, and Compensation Cycle for assigned client groups etc.

Required Qualifications:

• Minimum 10+ years of experience across several HR disciplines, including time as an HR Partner supporting technology teams and businesses

• Proven success as a coach and leader with the ability to influence, truly collaborate, negotiate, and work in a Global matrixed reporting environment

• Ability to influence, truly collaborate, negotiate and work in a Global matrixed reporting environment

• Proven use of data and data analytics to drive business solutions

• Well networked to bring thought leadership into the function and profile Manulife within the tech community

• Strong communicator – both written and verbal with experience in giving presentations to a senior audience.

• Client centricity with a focus on the employee experience

• Strategic partnership orientation both internally and externally; continually seek input/feedback from clients to effectively meet needs of the organization

• Excellent business and professional judgement including an ability to sit in ambiguity while still driving business outcomes.

• Courage: influencing and negotiating with all partners both within and outside assigned client groups

• Visible change agent

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.