We are seeking a skilled IT Project Manager with a strong technical foundation in ServiceNow, in-depth knowledge of public sector financial systems, and the ability to lead offshore delivery teams. This role is ideal for someone who thrives in complex environments and has a proven ability to deliver high-impact IT projects within the Ontario public sector landscape.

Key Responsibilities:

• Lead end-to-end project delivery for IT initiatives focused on ServiceNow implementations, integrations, and enhancements.

• Oversee financial systems projects in alignment with Ontario government regulations, budgeting cycles, and reporting requirements.

• Collaborate with business stakeholders and technical teams to define project scope, goals, deliverables, and success metrics.

• Develop and maintain project plans, schedules, budgets, risk logs, and resource allocations.

• Serve as the primary liaison between onshore business units and offshore development/support teams.

• Coordinate vendor activities and ensure compliance with public procurement policies.

• Deliver regular status reports, dashboards, and executive briefings to internal leadership and external stakeholders.

• Ensure that all solutions meet Ontario government standards for data privacy, security, and accessibility.

Must-Have Qualifications:

• 5+ years of IT project management experience, ideally in the public sector

• 5+ years working on ServiceNow projects (implementations or enhancements)

• Strong understanding of public sector financial systems, budgeting, and reporting in Ontario or similar Canadian jurisdictions

• Proficiency in Agile, Waterfall, or Hybrid project methodologies

• PMP or PRINCE2 certification

• ITIL certification, with emphasis on ServiceNow modules such as ITSM, ITOM, or CSM

• Experience working with Ontario government ministries, Crown corporations, or public agencies

• Familiarity with public procurement and vendor management best practices

• Previous involvement in digital transformation initiatives within government organizations

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.