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T.A.P. Admissions - Edmonton

Government of Alberta

Edmonton, Alberta

T.A.P. Admissions - Edmonton

Government of Alberta

Edmonton, Alberta
 
Salary: ​$2,514.93 to $3,255.07
 

Job Information
Job Title: T.A.P. Admissions 
Job Requisition ID: 69826
Ministry: Children and Family Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent - 2 positions
Scope: Open

Closing Date: June 5, 2025
Classification: Human Services Worker 4 (064HSA)
Salary: ​$2,514.93 to $3,255.07 bi-weekly ($65,639 to $84,957 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Ministry of Children and Family Services funds programs and services to support vulnerable children, youth, families, and individuals to live safely and succeed in Alberta. This includes providing services and resources to protect children and youth from abuse and neglect, and effectively address harm that has placed them in need of intervention. Mentoring and support services are available to youth transitioning into healthy, productive adults. The ministry also invests in community-based groups that support prevention and early intervention services such as Family Resource Networks, youth emergency shelters as well as programs that raise awareness and help respond to family violence, sexual violence, and abuse.

To learn more about our Ministry’s work, please visit: https://www.alberta.ca/children-and-family-services.

 

Role Responsibilities

The Child Intervention Delivery Division (CID) leads Children and Family Services in delivering targeted approaches to support young adults from care as they transition to adulthood through the Transition to Adulthood Program (TAP). TAP empowers young adults from care to meet their full potential through self-selection of specialized pathways tailored to their needs. These pathways support educational, career, and employment life goals for young adults ready to pursue their aspirations. TAP also provides supportive pathways for clients requiring stabilization, focused life skills acquisition, or transition to adult disability programming.

The TAP Admissions Coordinator role is a key position within the TAP program, responsible for initial client engagement with youth and young adults from care, and their caseworkers. While this role does not carry a caseload, it orchestrates client intake, ensures files are accurate and complete, and connects clients to their assigned TAP Practitioner. This role is centralized within the Ministry of Children's Services but is physically located in communities throughout Alberta, requiring collaboration and coordination with all Intake and Admissions staff to ensure all TAP and Advancing Futures clients are accounted for, and transitions are expedited to their selected pathway.

Key Responsibilities:

  • Conduct initial engagement with youth and young adults from care, and their caseworkers
  • Ensure client files are accurate, complete, and up-to-date
  • Connect clients to their assigned TAP Practitioner and expedite transitions to selected pathways
  • Familiarize with relevant community programming to make appropriate client referrals
  • Meet clients and caseworkers, requiring travel within Alberta
  • Develop trust and understanding with clients navigating the program's pathways
  • Proficiency in TAP legislation, policy, and practice
  • Proficiency with several electronic client file applications, reviewing and identifying gaps expediently


To best serve young adults from care, TAP Intake and Admissions staff will need an active understanding of young adult developmental stages, practice with a trauma informed lens.


Please click on this LINK to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

You will need the following competencies to be successful in this role:


Develop Networks: Provincially the TAP Admissions team functions as the central information network of client information for TAP/AF. Client perspective must be incorporated in all processes and requests. Timely client transitions are dependent on timely follow through and effective communication to all stakeholders.

Build Collaborative Environments: TAP Admissions engages in broad collaboration throughout the GoA, ministry, and community to respond to client need. This role requires staff to anticipate client barriers and the solutions to overcome systemic issues while maintaining collaborative relationships with the YIT team as a whole.

Systems Thinking: TAP Admissions will need to consider how their role impacts client outcomes and the ability of TAP/AF Practitioners to complete their role effectively. The Admissions role is a vital function for TAP/AF to ensure timely and accurate transitions of clients. TAP Admissions Coordinator asks relevant questions so client information is communicated / shared and documented accurately. 

Creative Problem Solving: The TAP Admissions process involves integrating multiple stakeholder’s feedback and maintaining excellent communication. Carrying forward positive methods to effectively gather, record, and pass forward information is vital to the role. Self-reflection, sharing and improvement as an individual and as part of a larger team is key.  

Agility: TAP Admissions provides front facing service to clients and will exercise a degree of independent oversight in responding to clients that will leverage past experience. The role requires curiosity to capture client info and preference, with objectivity.

Qualifications

Requirements:

Education:  Related university degree and 2 years related experience.
 
Equivalencies: Related diploma and 3 years related experience; OR related certificate and 4 years related experience.

The following will be considered assets:

  • Conflict resolution, mediation, negotiation, crisis management, and consultation in complex sensitive situations
  • Experience working with indigenous populations
  • Record management experience
  • Awareness/knowledge of other educational programs, services and benefits for youth at the municipal, provincial and federal level. (Specifically the Child, Youth and Family Enhancement Act, Child and Youth Advocate Act, Protection Against Family Violence Act, Government Accountability Act and Government Organization Act)
  • Inputting financial information into 1GX
  • Experience using GOA programs and related professional tools such as MS Office and SharePoint
  • Experience with sensitive information
  • Strong assessment skills with the ability to provide effective solutions to difficult situations
  • Relationship building, both external and internal

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.  Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Hours of Work:  Monday to Friday, 36.25 hours per week (full-time)

In your resume, please include dates (indicating months and years) associated with all education and work experience.  A cover letter is required to be considered for this role. In your cover letter please outline how your work experience makes you the most suitable for this role.

Pre-Employment Requirements:

As part of the recruitment process, you are required to complete and satisfactorily qualify on the following: 

  • Virtual multi-panel interview
  • Academic credential check
  • Professional and/or academic reference checks
  • Criminal Record Check with Vulnerable Sector
  • Intervention Record Check
  • Alberta College of Social Workers Registration (for those with a Masters, Degree or Diploma in Social Work)
  • Current 5-year Commercial Driver Abstract
  • This role requires that you have a valid Class 5 Driver's License and access to a reliable vehicle as travel is required (up to 25%)


Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees:

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Dana Polutnik at Dana.Polutnik@gov.ab.ca.

 

For any questions or interest regarding this employer and the application process, please contact:

Mohammad Haidar

Mohammad.Haidar@gov.ab.ca

About Government of Alberta

Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.

With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.

Learn more about careers with the Government of Alberta.