Our client is looking for a Workplace Experience Coordinator to play a key role in delivering an exceptional customer service experience to employees and guests at their office building. You’ll be the face of the facility, ensuring smooth day-to-day operations and creating a welcoming, efficient environment for all.
This position is part of the Workplace Experience function, focused on providing world-class service and support within the workplace.
Serve as the first point of contact for all building entrants; greet guests with a friendly and professional demeanor.
Issue visitor and parking passes; enforce building security protocols.
Answer telephone calls professionally and create presentations or speak to groups when needed.
Coordinate recreational, dining, and business activities on behalf of requestors.
Manage janitorial or maintenance work orders and coordinate services like mail, office supplies, and onboarding support.
Handle inquiries and complaints from employees, guests, and coworkers with a solutions-oriented, customer service approach.
Organize and manage on-site events, including reserving space, setting up, tearing down, and managing supplies.
Follow emergency and security procedures and ensure safety compliance throughout the facility.
Liaise with vendors providing goods or services to the workplace.
Communicate clearly with team members and follow detailed instructions from management.
Use established procedures to solve routine problems and complete tasks with minimal discretion.
Strong communication skills to convey clear, straightforward information.
Ability to follow established routines and standards in the workplace.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Highly organized with a curious and proactive approach to work.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Altis Recruitment Team
Email: militaryfamilies@altis.com
613-230-3700
Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.