About Us

The Department of Emergency Management is responsible for leading disaster and emergency planning, preparedness, response and recovery activities on behalf of the Province of Nova Scotia.  The objective of the Department is to ensure that Nova Scotians are safe, prepared and resilient in the face of disasters and emergencies. The Department leads the coordination and co-operation of partners and resources during provincial-level critical incidents, supports municipal and other partners in regional level and local events, administers the province’s 911 service, maintains critical communications infrastructure and supports operations of our regional emergency management centres.  The Department also works to ensure critical government services continue to function during and after critical events. 

The Incident Management and 911 Branch is dedicated to ensuring the safety and resilience of our Province by

• Rapidly coordinating provincial response and critical infrastructure partner resources
• Setting standards in the provincial emergency management program for training and exercising
• Effectively managing incidents to minimize impact and restore normalcy as quickly as possible 
• Ensuring integrated emergency responses through the Provincial Coordination Centre
• Managing and modernizing the emergency 911 system, including the move to Next Generation 911 

About Our Opportunity

 Is your passion for people? Are you a leader looking for your next high-impact IT System transformation?

The 911 Senior Manager, Cyber & Data Information is responsible for managing full-time employees and all facets of the province-wide 911 cyber and data systems. As Manager, you will ensure the development and enhancement of our existing programs, working towards continuous improvements. We count on your expertise to ensure a smooth transition to Next Generation 911 (NG911), ensuring all IT and security requirements are met.

Primary Accountabilities

 As Senior Manager of Cyber & Data Information, we count on your expertise to ensure the delivery of a high-quality and reliable 911 service as we transition to NG911. You will achieve this by:

• Managing the provincial 911 Cyber & Data security systems and leading enhancements of existing programs.

• Leading the delivery of technology transitions and continual service improvement of 911 services.

• Bringing high-quality technical capabilities and lenses to drive transformation.

• Developing and delivering change management plans and achieving outcomes that support the department's and the government’s overall strategy.

• Providing exceptional leadership and support to 911 Division team members and ensuring policies and procedures are communicated and executed consistently.

• Managing human resources, including interviewing, selection, and hiring activities; training new and existing employees; planning, assigning, and directing work; and performance management.

• Collaborating with the director on division financial requirements and annual budget reporting.

Qualifications and Experience

This may be the right opportunity for you if you have a College/University degree in information technology, information systems or any other related field; Engineering, IT, Computer Science or Cybersecurity and several years of progressive experience leading cyber and data security projects. In addition, you:

• Are familiar with telecommunications, 911 software, and infrastructure
• Understanding of software architecture diagrams utilized for telecommunication systems
• Demonstrate excellent collaboration, interpersonal, and communication skills
• Have experience with project management, risk management/mitigation principles and practices
• Experience working within complex systems and unionized environments
• Have the ability to lead complex projects to achieve objectives, and build rapport with senior leaders across all levels
• Experience providing advice and direction on IT security infrastructure strategic capability gaps and issues, and overall organizational design for Infrastructure Security Operations; or
• Experience making strategic improvements to security operations and their integration points to service management functions; or
• Experience making strategic decisions on security program, architecture, projects and operations; or
• Cyber threat intelligence; or
• Artificial intelligence concerning cybersecurity; or
• Cyber risk assessment and mitigation; or
• Emerging technologies; or
• Conceptual and strategic thinking with cyber security future trends; or
• Network penetration testing and ethical hacking; or
• Cybersecurity operations; or
• Cyber defence layers
• Inspire creativity and motivate people and teams.
• Have a valid Canadian Driver's License.

The following are considered assets:

• Certificate in Project Management
• Experience and/or knowledge of Enhanced 911 and Next Generation 911 (NG911) call-handling solutions.
• Understanding of telecommunication infrastructure, cyber and data security requirements.
• Proficient using Microsoft Visio Software

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

 This role is in a fast-paced decision-making environment. Your normal work week is 35 hours/week, 7 hours/day. This role does entail a high volume of work, which may require longer than normal working hours and overtime. You may be required to travel to work site locations.

Due to the multiple spheres of action and scope of responsibilities that this position requires, there is significant mental pressure, which requires resilience. Analyzing many ongoing projects will require a quick turnaround.

In an emergency/disaster situation, you are obligated to work and will be called upon to return to work with little or no notice. These situations usually include stressful conditions (physical, emotional, and mental pressure) in the Provincial Coordination Centre (PCC) for unknown periods of time.  During emergencies, you will be required to be available to report to work 24/7/365.

Additional Information

This position requires a Federal Security clearance to the level of "Secret" and requires taking appropriate training related to supporting an Emergency Operations Centre during times of emergencies.

What We Offer

• Free on-site parking at our Dartmouth office
• ·   Countless career paths and career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your journey.
• An engaging workplace where our employees are valued, respected, and connected
• Forward-thinking policies and strategies
• Department-specific flexible working schedules