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Case Manager

Workers' Safety and Compensation Commission (WSCC)

Iqaluit, Nunavut Territory

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    Save this job      2025-06-13

Case Manager

Workers' Safety and Compensation Commission (WSCC)

Iqaluit, Nunavut Territory
 
Salary: $111,131 - $132-717
 

Job Description

  •  Determining ongoing eligibility for compensation benefits to injured workers by evaluating all evidence.
  • Establishing and maintaining contact with workers’ and their families, employers’, health professionals, union representatives, worker/employer advocates and other interested parties to review the claim progress and expedite a timely and safe return to work.
  •  Arranging and maintaining professional services such as pain management intervention, financial counseling, psychological counseling, etc.
  • Assessing needs and facilitating interventions and referrals such as HRDC (Human Resources Development Canada), Counseling, etc.
  • Authorizing evaluation of services for vocational and functional assessments or work capacity evaluations.
  • Ensuring quality assurance measures, key performance indicators, and service standards are met.

What you bring to the role:
  • A bachelor’s degree in a social science
  • Four (4) years of Case management experience working with clients
  • Time management skills and experience with changing deadlines and priorities
  • Experience working with and developing vocational and rehabilitation plans
  • Investigative, analytical and evaluation skills with the ability to probe and gather required information

Requirements

 


Benefits

What we offer:

  • The opportunity to positively impact the quality of life for workers across the NWT and Nunavut.
  • A Northern Living Allowance of $22,996 in Iqaluit.
  • Relocation assistance and/or subsidized staff housing available.
  • A superior benefits package and enrollment in the Public Service Pension Plan.
  • Learning and development programs and funding dedicated to your career growth.
  • Generous leave entitlements and a workplace culture that supports a healthy work-life balance.
  • A culturally diverse workforce that embraces change and welcomes your lived experience.
  • Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions.

Criminal Record Check: A satisfactory criminal records check is required for this position.

Indigenous Employment Policy:  Candidates must clearly state their eligibility in order to receive priority consideration under the Indigenous Employment Policy.

Diversity and Inclusion:   The Workers’ Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Equivalencies: Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis.  For a full list of equivalencies that will be considered for this role, please contact human resources.

Eligibility:   Eligibility lists may be created from the competition to fill future term and indeterminate positions.

The Workers’ Safety and Compensation Commission’s (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence and stewardship in the workplace.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

careers@wscc.nt.ca

 

About Workers' Safety and Compensation Commission (WSCC)

The Workers’ Safety and Compensation Commission (WSCC) is a government agency responsible for administering the Workers' Compensation Acts, Safety Acts, Explosives Use Acts and the Mine Health and Safety Acts.

Together, with their partners, the WSCC provides services to almost 40,000 workers and 4,000 employers across the Northwest Territories and Nunavut, processes over 3,000 claims annually, and conducts over 1,000 inspections annually to ensure the safety of northern workplaces. The WSCC is unique in Canada as it is the only workers' compensation organization in the country to insure workers across more than one province or territory.

A land of stunning beauty and opportunity, Canada's North appeals to many who are seeking a career. It's a welcoming, diverse part of Canada, with many of its residents originating from across Canada and around the world. It's home to the many friendly faces from small communities to vibrant cities, creating a unique blend of tradition and innovation. Living and working in the North are both professionally and personally rewarding with its career advancement and professional development opportunities. It offers a strong sense of community, unforgettable adventures, and an abundance of social activities.

The WSCC is a Crown Corporation of the Governments of the Northwest Territories and Nunavut, directed by a Governance Council through the President & CEO. The WSCC operates with six divisions under a team of senior managers. The WSCC has offices located in Yellowknife and Iqaluit. We offer a generous benefits package and enrollment in the Public Service Pension Plan Learning and development programs and funding dedicated to your career growth, a workplace culture and leave entitlements that promote and support a healthy work-life balance, a culturally diverse workforce that embraces change and welcomes your lived experience, being part of a team that positively impacts the quality of life for workers across the NWT and Nunavut.