Position Overview

Calian ITCS is currently seeking a Field Technician – Wireless Network Support for a 6-12 months renewable full time contract opportunity to perform the following duties:

Assignment Overview:

We are seeking a technically skilled and self-motivated professional to support the commissioning, maintenance, and optimization of wireless network infrastructure in Montreal, QC. Key technologies supported include microwave radio, DC power, GSM/UMTS/LTE/5G base stations, in-building DAS, paging systems, Cisco/Milan switches, RTUs (TLAN), HVAC/FAC systems, fibre terminals, and multiport antenna and line systems.

Key Responsibilities:

Network Operations & Troubleshooting

• Respond to network trouble reports (IMT) with efficient diagnostics and repairs to meet service restoration goals.
• Coordinate with NOC, TAC, Real Estate, Engineering, and Field Ops teams to resolve faults and maintain service continuity.
• Perform acceptance tests on new equipment and ensure deployment meets design and performance specs.
• Conduct root cause analysis and contribute to incident reports and service-level improvements.

Maintenance & Optimization

• Execute preventive maintenance routines to ensure optimal network performance and compliance with standards.
• Participate in network build, upgrade, and optimization initiatives, including walk testing and performance verification (RSSI, transmit levels, dropped call analysis).
• Investigate and mitigate in-building UL RSSI interference issues.
• Identify safety concerns and report to management for resolution.

Installation & Commissioning

• Implement work orders for 5G, GSM, UMTS, LTE, and transport systems while minimizing impact on live network environments.
• Commission and validate performance of transmission systems, including microwave, fibre, and optical links.
• Commission new build activity and acceptance inspections checklists.

Inventory & Documentation

• Maintain accurate documentation including site records, as-builts, and incident tickets.
• Manage tools, equipment, and spare parts inventory to ensure readiness for field and lab work.
• Handle administrative responsibilities including mileage logs, time sheets, expense reporting, and data updates.

On-Call & Field Work

• Provide rotational on-call support, including shift work and overtime as needed.
• Access remote or seasonally difficult sites using off-road vehicles.
• Tow and deploy mobile generators during power outages to maintain service.

Qualifications & Skills

• Diploma or Certificate in Electronics or equivalent experience in telecommunications.
• Experience in wireless network support, microwave systems (DS1, DS3), and transmission technologies.
• Strong understanding of RF systems, fibre optics, SONET (OC3–OC192), and TCP/IP networking.
• Demonstrated problem-solving and analytical skills in field troubleshooting environments.
• Valid Quebec driver’s license with a clean driving record.
• Ability to work independently, manage shifting priorities, and deliver results in a fast-paced setting.
• Strong communication and interpersonal skills; effective team player.

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