The Canada Segment Financial Reporting Shared Service Centre (FSSC) is a dynamic team of high-energy finance professionals who serve as trusted advisors to the Canadian Segment business units and the Finance leadership team.

Reporting to the AVP, FSSC, the Director, Financial Reporting will lead and inspire a team to produce high-quality financial packages for the Group Insurance and Affinity Markets businesses. The Director will manage the team through maintaining strong controls over the monthly and quarterly reporting of financial results, provide insights into key drivers through written commentary, and drive finance transformation. Success in this role requires building strong relationships across all levels and fields within the global company, including the Group Insurance and Affinity finance teams.

If you are committed to understanding the “why” and possess a curious nature, an innovative spirit, and take pride in leading high-energy professionals, this role may be for you.

Position Responsibilities:

• Financial Reporting and Analysis:

  • Serve as a key finance partner for the CFO of Group Insurance and the CFO of Affinity Markets.

  • Optimize resources to deliver high-quality quarterly and annual financial reports.

  • Provide valuable financial analysis and clear, concise commentary on results.

• Oversight of Internal Controls:

  • Maintain a robust control environment, ensuring effective internal controls, including SOX controls.

  • Assess the reasonability of accounting models and review data for accuracy.

• Leadership in Financial Transformation:

  • Drive finance transformation initiatives by championing the development and implementation of CAO transformation goals.

  • Collaborate with business partners to innovate and improve financial processes.

• Team Leadership and Development:

  • Provide strong leadership and coaching to a team of financial professionals.

  • Identify strengths and needs of team members, allocate work effectively, and foster an environment of innovation.

• Relationship Building and Communication:

  • Establish trust and credibility with Finance management across the Canadian Segment, particularly with Business Unit CFOs and their teams.

  • Build effective business partnerships with leaders and staff of other teams and SSCs, including the Controls COE, Expense COE, ASSC, Tax, and Group Controllers.

  • Communicate complex financial concepts clearly and concisely, maintaining high standards in all interactions.

Required Qualifications:

• Accounting designation (CPA) with 8+ years of relevant experience in progressive accounting roles (Life Insurance experience is a definite asset).

• University degree or equivalent experience in business or finance.

• Strong interpersonal skills with the ability to collaborate, negotiate, and influence effectively.

• Self-starter, with strong problem-solving and analytical skills.

• Strong attention to detail and commitment to quality in all aspects of work.

• Results-oriented, able to manage tight timelines and challenging priorities.

• Familiarity with Manulife’s financial general ledger and related reporting systems (such as Lawson and Essbase) is a plus.

• Excellent customer focus and commitment to quality.

• Demonstrated leadership skills to inspire, engage, and provide clear direction to staff while coaching and motivating to achieve objectives.

• Strong business acumen with the ability to communicate complex financial concepts and results clearly and concisely (verbal & written).

• Ability to challenge the status quo and deliver new/innovative improvements to financial processes.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.