As the Lead Product Manager for External Reporting within the Global Data and Analytics Organization, you will play a pivotal role in transforming how Manulife John Hancock delivers data and insights to its customers. By spearheading the development and execution of a strategic reporting road map, you will drive innovation and differentiation in our reporting offerings. Your leadership will ensure the seamless integration of technology, operations, and business units, fostering a culture of innovation and customer obsession. Through your expertise in financial data and analytics, you will empower teams to enhance data delivery processes, ensuring accuracy and efficiency.

Role Responsibilities:

• Lead Reporting Road Map: Develop and manage the reporting road map for the new product offerings, collaborating with product, technology, and operations teams to deliver innovative data solutions to Manulife John Hancock customers.

• Cross-Functional Collaboration: Work closely with the cross-functional teams, including technology, operations, and business units, to ensure cohesive development and delivery of reporting initiatives in a SAFe agile environment.

• Stakeholder Communication: Communicate effectively with internal and external stakeholders to gather requirements, provide updates, and align external reporting with internal standards and data governance.

• Industry Expertise and Innovation: Utilize knowledge of the financial industry, particularly in retirement, to drive standardization, enhance data delivery processes, and foster a culture of innovation and customer obsession within the Global Retirement Data and Analytics team.

• Leadership in Transformation: As a key leader within the Global Retirement Data and Analytics team, you will inspire and elevate your team by fostering a culture of innovation and customer obsession. By promoting collaboration and inclusivity, you will empower team members to tackle challenges and devise creative solutions, enhancing delivery efficiency and accuracy.

Qualifications

• Advanced or Bachelor's degree in Finance, Statistics, Mathematics, Computer Science, Data Analytics, or related fields.

• 7-10 years of relevant experience in developing and implementing strategic product road maps.

• 2-5 years of leadership experience, including leading teams and influencing within a large organization.

• Knowledge of the financial industry, specifically in retirement and financial health.

• Experience with FIS/Omni recordkeeping is preferred but not required.

• Strong communication, interpersonal, and presentation skills.

• Proficiency in Agile/SAFe methodologies and experience with JIRA/Confluence.

• Expertise in data manipulation, analysis, warehousing, mining, extraction, and visualization.

• Ability to work collaboratively with cross-functional teams and build strong relationships with partners.

• Proficiency in tools such as Power BI, SQL, Python, R, Spark, and Excel for data querying, manipulation, and analysis.

• Ability to interpret and translate terminology between technical and business users.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.