Our client, a well-regarded organization in the non-profit sector, is seeking a reliable and detail-oriented Receptionist & Central Switchboard Operator to join their team on a full-time contract from June 2 to August 15. This position plays a crucial role in managing  high-volume front-desk operations and central communications, ensuring that visitors, clients, and internal staff are supported with professionalism and care. The ideal candidate is professional, detail-oriented, and capable of working effectively under pressure in a fast-paced environment.

Responsibilities:

• Greet and receive clients, visitors, staff, and deliveries with professionalism and courtesy.
• Maintain a reception register to monitor and track visitor movement.
• Coordinate booking of agency vehicles and car seats, including arranging car seat cleanings as required.
• Assist with courier arrangements and maintain records of incoming/outgoing packages.
• Manage and troubleshoot access room and meeting room bookings; maintain cleanliness and order in shared spaces.
• Dispense and log pick-up items such as cheques, food vouchers, and other deliverables.
• Maintain bulletin boards, display cases, and the feedback box as directed.
• Operate a multi-line telephone console to receive, screen, and direct both external and internal calls.
• Report technical or system issues (e.g., phone lines, call queues) to the Systems Analyst-Telecom or supervisor.
• Coordinate with IT to ensure the staff directory and extension listings are accurate and up to date.

Qualifications:

• Secondary School Diploma required; post-secondary education is an asset.
• Minimum of 1 year of relevant experience in reception or office administration.
• Strong customer service orientation and professional telephone manner.
• Excellent verbal and written communication skills.
• High level of initiative with strong problem-solving abilities.
• Proven ability to work cooperatively with staff, clients, and external parties.
• Capable of handling high-pressure and high-stress situations with composure.
• Flexible and able to adapt to shifting service needs and assignments.
• Technically adept and comfortable using common office equipment and systems.

If you meet these qualifications and are ready to take on a dynamic receptionist role, we encourage you to apply. We are pushing to fill this position quickly and look forward to having the right candidate join the team.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.