Competition # : 46055
Department: Seniors and Long-Term Care
Location: HALIFAX
Type of Employment: Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date: 27-May-25 (Applications are accepted until 11:59 PM Atlantic Time)
The Department of Seniors and Long-Term Care offers opportunities to grow and advance in a dynamic sector that touches the lives of many Nova Scotians. Along with our partners, including the Nova Scotia Health Authority, the Department of Health and Wellness, long-term care facilities, home care agencies, training institutions and other sector leaders, we’re committed to continually improving the support system for seniors and others requiring home care, long-term care and other community-based supports.
In addition, the department supports the social and economic well-being of older adults ensuring policy formulation and effective decision-making as well as policy coherence across government departments as it relates to aging. The newly formed department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery for Nova Scotia’s senior population. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.
As the Service Provider Relations Specialist, you will report to the Program Manager (LTC) and will develop and administer service delivery policies and programs to provide governance and oversight to Continuing Care service providers and stakeholders. You will be responsible for the day-to-day management of service provider relationships, and will be the point of contact for all service provider issues and concerns including concerns that may be broader than individual cases, strategic in nature, or related to contract/financial issues (e.g. Funding).
You will negotiate and work with the service provider and other Department of Seniors and Long-Term Care (SLTC) functional areas in ways that balance the needs of both the Department, the service provider, and are aligned with any contractual or Service Level Agreement (SLA) obligations. You will gather information; formulate, develop and implement service delivery policy and programs; work closely with service providers to build accountability; and ensure the appropriate infrastructure and supports are in place to provide services to clients.
Key responsibilities include:
To be successful in this role you have a Bachelors’ Degree in a related field with several years of progressive experience in the delivery of policies and programs with some experience leading teams. Preference will be given to health care professionals with their RN or LPN with at least 5 years experience. Experience in a Home Care or Long-Term Care setting is considered an asset.
In this role you have demonstrated knowledge of developing and administering policies & programs while working in a complex stakeholder environment. You can lead change, move forward new initiatives, and overcome ongoing systemic challenges.
You possess exceptional interpersonal and communication skills (verbal and written) and the ability to establish productive relationships with senior representatives of non-governmental and governmental organizations (both internally and externally) valuing a diverse and inclusive environment.
You are proficient using Microsoft Office programs (Word, Excel, Outlook, PowerPoint), and have excellent research capabilities and strong organizational skills with attention to detail and accuracy while balancing priorities.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Most of the time is spent sitting in a comfortable position with frequent opportunity to move about. Travel is required – federal/provincial/territorial, as well as facility and agency meetings.
Work is performed in a demanding and fast paced environment where there are pressures from a variety of stakeholders which are often conflicting.
Pay Grade: EC 10
Salary Range: $3,108.16 - $3,885.22 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Email: competitions@novascotia.ca