• Meets clients at Hospital to support through discharge process and escort them home.
• Observes and evaluates the individual's/family's home, personal situation and client/family care plan.
• Contributes to the development (with the help of the Program Coordinator) of the personal support care plan.
• Performs personal support tasks reflecting the needs of the individual/family, assists with errands as required.
• Communicates verbally with appropriate members of the health team regarding the management of the client's/family's homemaking, physical, and emotional needs.
• Performs light homemaking for clients in their home and assists with personal care (if required).
• Prepares meals, and completion of environmental risk assessments.

• Promotes the goals and values of VON and their role as an integrated community care provider
• Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations.
• Abides by all VON policies and work practices including all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role. 
• Works in collaboration with other staff in a team approach to service delivery

• Engages frequently with clients, client’s family members and Program Coordinators on any needed changes to client plans and other relevant information.
• Engages with discharge planners in hospital and community and other health care providers, as required

• Secondary school education preferred
• Experience working with people from different social and economic environments preferred
• Current CPR and First Aid certification will be requested
• Personal Support Worker or Health Care Aide certification an asset
• Household management experience
• Experience working with elderly or ill individuals

• Excellent communication skills, both written and verbal.
• Good assessment skills.
• Awareness of community resources.
• Ability to take direction, as well as to work both independently and as part of a multidisciplinary team

• Must have access to a personal vehicle to attend client and hospital visits and possess both a current driver’s license and proof of vehicle insurance
• A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required
• Ability to speak French is an asset in French Designated areas
• Must be able to wear Personal Protective Equipment (PPE)

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.