Back


Job Detail

Sr. Product Specialist, Health & Dental Benefits

Medavie

New Brunswick, New Brunswick

Sr. Product Specialist, Health & Dental Benefits

Medavie

New Brunswick, New Brunswick
 
Salary: Information not available
 
Remote
New Brunswick
Nova Scotia
Montreal, Québec
Ontario
Full time
Posted Yesterday
R-254415

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

As Senior Product Specialist, Health & Dental Benefits, you will be a key member of the product management team for group and individual business. Your focus will be on extended health benefits, dental benefits and spending accounts. You will manage full product lifecycle activities and help build product roadmaps that are aligned with our broader strategic objectives and designed to deliver improved health outcomes for members and value for plan sponsors.

In this role, you will work closely and collaboratively with internal partners across the organization including, sales, marketing and claims and external vendors as needed. 

You are a strategic thinker - able to see the big picture of each product, understand how all the pieces come together and anticipate the impact as pieces evolve. You are also a great communicator who is comfortable speaking to large or small audiences and able to convey key messages with influence.

Key Responsibilities:

  • Subject matter expert, awareness of industry trends and competitive landscape
  • Product ambassador at industry or client events
  • Management of product documentation and contract templates
  • Standardized report development/ongoing enhancements
  • Sales/service support for questions, RFP responses and finalist presentations
  • Training and education sessions with key internal stakeholders
  • End-to-end cross-functional processes development (admin/sales/service/finance/contact centre/claims)
  • Maintenance of marketing collateral, presentations, content and other sales enablement tools
  • Translate data into trends and insights to drive product roadmaps and champion new initiatives from ideation to implementation
  • Lead product positioning to effectively convey key messages and unique selling proposition
  • Maintain solid understanding of back-end to front-end product experience for members, plan sponsor and the organization
  • Assist in the curation and management of external partnerships including negotiations, quality assurance, reporting and service issues/gaps

Required Qualifications:

  • Education: Post-secondary education in Business, Healthcare, Marketing, Human Resources or related field.
  • Work Experience: Five to seven years of related experience.
  • Technical Skills: High level of comfort using technology; MS Office Suite of products; Webex; Sharepoint
  • Language Skills: Bilingualism is considered an asset


Other Qualifications:

  • Product/project management experience – within the insurance industry
  • Process driven – you know how to create scalable, efficient solutions
  • Digital acumen – you are always learning about new technology and you know how to leverage innovation, mobile devices and digital health tools to enhance product offerings
  • Documentation – you enjoy and understand the value of capturing details
  • Creative – you think about “what if” and can communicate your great ideas
  • Agile - you thrive in a fast-paced environment and can change gears quickly
  • Collaborative – you are a team player
  • Ability to identify emerging trends, opportunities for cost-containment and solutions to enhance benefit plans.
  • Strong prioritization skills with ability to balance operational tasks while also moving larger strategic projects forward.

#CBM1

#LI-VS1

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!


Kristen Drapeau – Senior Recruitment Consultant

 

 

Kriysta Duguay – Recruiter 

Krysta.Duguay@medavie.bluecross.ca

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family