Create, modify, and configure fields, objects, and pages.
Create and modify reports and dashboards.
Perform administrative activities, including but not limited to user accounts, data and system security, and data imports.
Gather and analyze user stories and business cases to establish the technical feasibility for the development of platform design specifications.
Design methods and procedures for overall platform structure and sub-systems within.
Develop, test, and implement sprints and releases.
Produce forms, manuals, programs, data files, and procedures for cloud-based platform.
Triage, analyze, follow-up, and complete user-initiated support tickets for bugs and assistance.