Role Responsibilities

Are you seeking an opportunity to sharpen your case management skills at a quasi-judicial tribunal? If so, the Land and Property Rights Tribunal (LPRT) has the perfect opportunity for you! We are seeking Case Coordinators who are responsible for reviewing, processing, and providing case management support of assigned applications and appeals in accordance with existing policies, procedures, and legislation.

This position provides support and resolves day-to-day issues that arise during the application process. The position promotes a culture of continuous improvement at the LPRT by providing support as required to address workload issues and identifying and participating in opportunities to improve processes and practices.

Responsibilities: 
Your primary responsibilities in this position will include:

• Reviewing and processing assigned applications in accordance with existing policies, procedures and guidelines and to provide support from intake through to resolution in a fair and timely manner 
• Providing customer service support and resolving day-to-day issues that arise during the application process 
• Analyses the application and provides a case summary along with recommendations to Board Officers, Case Managers, Board Members, Director and/or legal counsel to ensure the application process is effective, efficient and consistent with the principles of natural justice and fairness under administrative law
• Promoting a culture of continuous improvement at the Boards by providing support as required to address workload issues and identifying and participating in opportunities to improve processes and practices

Please click on this LINK to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

DRIVE FOR RESULTS:  Actively sets goal and remains open to advice on reaching them and suggests actions, asked for advice when lacking information or multiples priorities.

AGILITY:  Identifies and manage required changes and the associated risks, identifies alternative approaches and supports others to do the same.

SYSTEMS THINKING:  Takes a long-term view towards organization’s objectives and how to achieve them, anticipant’s outcomes and potentials impacts, seeks stakeholder perspectives.

CREATIVE PROBLEM SOLVING:  The ability to assess options and implications in new ways to achieve outcomes and solutions.
 

Qualifications

Required:  Two-year diploma in a related field, PLUS one year related experience or equivalent as described.

Equivalency: Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education
For Example: 

• Related 1 year certificate PLUS a minimum 2 years of experience
• Related 2-year diploma PLUS a minimum 1 years of experience
• Related minimum 3 years of experience

The successful candidate MUST also have: 

• Strong knowledge of Mandate and principles of the Boards
• Understanding relevant legislation and regulations under which the Boards operate and the ability to apply the regulations, rules and guides
• Knowledge of Land Titles, Lease Agreements, survey plans, licensing and licensing authorities
• Understanding of Quasi-judicial appeal/hearing processes and principles of natural justice and procedural fairness to adjudicate hearings
• Understanding of Quasi-judicial processes and principles of natural justice and procedural fairness
• Basic research methodologies  
• Microsoft Office applications
• SharePoint and website as communication and document sharing tools

Assets:

• Experience drafting legal documents
• Experience working within a quasi-judicial organization or legal environment
• Experience working with land titles

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to: https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Term of Employment: Temporary position ending March 31, 2026

Hours of Work: 36.25 hours per week

Location: Edmonton 

This recruitment will be used to fill three (3) vacancies

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs