We’re looking for an Accounting Analyst to support our Retirement Operations business unit! This is an individual contributor role responsible for ensuring accurate and timely accounting and reconciliation of designated suspense accounts. Reporting directly to the Manager, Risk & Controls Governance, the Accounting Analyst will also be responsible for accounting activities such as creating standard journal entries, reconciling general ledger accounts, and interpreting accounting data and reporting regulations through timely and accurate service delivery.

Position Responsibilities:

• Perform accurate reconciliation of suspense accounts assigned in a timely manner and at required frequencies.

• Analyze and investigate outstanding variances or issues to resolve discrepancies promptly and maintain the integrity of account balances.

• Provide reconciliation results with commentaries reflecting the review and investigation completed on each account being managed.

• Collaborate with operations staff to identify discrepancies, clear items efficiently, and prepare necessary journal entries to resolve any issues.

• Maintain procedures and documentation as directed.

• Support in the monthly close process, including but not limited to preparation of journal entries, financial statements, and Management reports.

• Prepare monthly reconciliation reports for various accounts.

• Ensure that the correct practices are established and being followed, such as separation of duties and monitored aging of outstanding balances.

• Participate in ad-hoc projects as assigned to support overall operational efficiency.

Required Qualifications:

• Bachelor’s Degree in Accounting or Finance, or equivalent work experience.

• Minimum 2 years of related work experience in accounting and financial services.

• Demonstrated analytical and inquiry skills.

• Intermediate Microsoft Office skills (including Excel and MS Access).

• Proficiency with JETS to create and post journal entries.

• Strong oral/written communication skills required to interact with management and representatives from other functional departments.

• Proven self-starter with the ability to work independently.

• Ability to prioritize and work effectively in a deadline-oriented environment.

Preferred Qualifications:

• Experience with Essbase, GL Lawson, Infor, Cadency by Trintech, and Power BI would be an advantage.

• NPS system knowledge.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.