The Director of AI Model Risk Management is a unique risk governance advisor and a cross-function risk coordinator at the forefront of AI adoption within Manulife. As part of the Group Model Risk Management (MRM) team, you will play a pivotal role to advise global stakeholders in supporting the safe, secure, and efficient integration of AI technologies/models. This position is crucial for accelerating AI adoption, enhancing operational efficiency, and reducing compliance costs across the company. You will have the chance to work with Model Risk Management teams to develop cutting-edge AI governance frameworks and advanced model governance & validation techniques utilizing artificial intelligence. Reporting to the AVP, Model Risk Management, this position is based in the Toronto Head Office.

By establishing a responsible AI governance framework and coordinating risk assessments, you will ensure robust AI model risk management. By adopting GenAI enablement in model risk governance and validation, you will be part of effort revolutionizing MRM operations. The position directly impacts the company's ability to capitalize on AI opportunities, ultimately supporting Manulife's strategic goals.

Primary Responsibilities:

• Develop and implement an AI Model Risk Management (MRM) policy in collaboration with Advanced Analytics Model Validation and Governance team (AAMVG) and global stakeholders.

• Coordinate global risk stakeholders to perform comprehensive risk assessments and participate in AI model risk evaluations.

• Establish or support a responsible AI governance framework to ensure compliance and risk mitigation.

• Facilitate AI/GenAI enablement for model validation, research, and compliance training.

• Develop AI-facilitated training programs, including static audio/video content for company-wide model risk compliance training.

• Serve as a key advisor for AI model risk governance, providing insights and recommendations to senior management.

• Promote GenAI adoption in model risk governance and model validation

Required Qualifications:

• Post graduate degree in a quantitative field, such as Data Science, Statistics, Computer Science, or a related field.

• Minimum of 5 years of experience in model risk management, with a focus on AI/ML models.

• Proven leadership experience, with the ability to mentor and influence other risk professionals.

• Strong understanding of regulatory requirements related to model risk and AI/ML.

• Excellent analytical, problem-solving, and communication skills.

• Experience with programming languages and tools commonly used in data science, such as Python, R, TensorFlow, or similar.

• Deep knowledge of corporate governance such as legal, risk and compliance is a plus.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.