Position Type:
PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity
The Manager, Application Development is responsible for leading and delivering IT services to internal Medavie departments across all locations. This role requires a highly motivated individual who values superior customer service, understands our technologies, and possesses strong leadership, management, and coordination skills. The ideal candidate will be proactive in identifying opportunities for improvement, adept at managing complex projects, and skilled in fostering a collaborative and innovative work environment. They will play a crucial role in ensuring the stability, security, and performance of our applications, while also driving strategic initiatives to support the organization's long-term goals.
This role can be work-from-home or hybrid, with expectations of travel to the Moncton, NB Head Office and the Etobicoke, ON office location several times per year. Ideally, the incumbent is located in Ontario or Eastern Canada.
KEY RESPONSIBILITIES
Leadership:
Support and guide a team of Technology Professionals.
Foster excellent communication, collaboration, and high performance.
Ensure capacity for operational activities and strategic initiatives.
Monitor and communicate team progress.
Plan and oversee team activities and project delivery.
Develop necessary competencies within the product line.
Technology Ownership:
Identify system needs and assist in setting priorities.
Inform users of requirements for initiatives.
Act as a key stakeholder in corporate projects.
Ensure adherence to departmental methodologies.
Provide stable, secure, and performant applications.
Maintain a prioritized product roadmap.
Make product decisions in the best interest of the business and users.
Present recommendations to stakeholders and senior leaders.
Collaborate to create business cases and secure funding for improvements.
Collaboration with Business and IT Partners:
Build strong relationships with business partners.
Collaborate with IT partners for cohesive service delivery.
Identify user needs and product gaps.
Understand business goals and product requirements.
Develop the product's long-term vision and strategy.
Financial Responsibility:
Manage within assigned budget.
Optimize capital resources for projects.
Support Change Request/Enhancement work and product line growth.
COMMUNICATION: Engage frequently with internal teams, including business partners, analysts, architects, developers, quality analysts, technical services, incident management, infrastructure partners, team leaders, project managers, managers, directors, and senior management teams (SMT). Additionally, interact with external contacts such as vendors/providers and clients as required.
INNOVATION: The Manager, Application Development is dedicated to delivering high-value, innovative solutions that meet the evolving needs of the business. This role involves facilitating process reviews with team members and subject matter experts to identify areas for improvement. Strong communication skills are essential for effectively conveying ideas through emails, documentation, and presentations. The Manager will leverage their subject matter knowledge to formulate and recommend process improvements, ensuring that decisions are balanced, and enhancements are implemented effectively.
SUPERVISION: Directly supervise 5-10 team members, including Team Leaders, Analysts, Senior Developers/Architects, and External Consultants.
EXPERIENCE & QUALIFICATIONS
Education: University degree or Community College diploma in Computer Science or a similar program.
Experience: 10+ years’ experience in the IT industry with a proven track record in leading and supervising IS professionals in a complex and diverse systems environment.
Strong leadership skills.
Strong collaboration, communication, facilitation, and presentation skills.
Working knowledge of Software Engineering Process.
High attention to detail.
Ability to manage multiple priorities and activities.
Excellent oral and written communication skills.
Highly effective listening skills.
Proficiency in English (written & spoken) required, Bilingual (English & French) an asset.
Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.
What’s in it for you?
What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success. What we offer:
Permanent full-time position with opportunity to grow in a well-established organization
Flexible work arrangements and emphasis on work-life balance
Remote and hybrid work options
Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
100% employer-matched Defined Contribution Pension Plan• Annual Incentive Bonus which recognizes your contribution to our success.
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
An organization where we encourage personal learning and growth with opportunities for career development
#CBM1
#LI-VS1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Kristen Drapeau – Senior Recruitment Consultant
Kristen.Drapeau@medavie.bluecross.ca
Kriysta Duguay – Recruiter
Krysta.Duguay@medavie.bluecross.ca
Welcome to Medavie!
I would be happy to share and discuss our organization, current and future career opportunies.
Many of our roles are able to be remote (work from home) in Canada
- Kristen Drapeau, Senior Recruitment Consultant
-Krysta Duguay, Recruitment Consultant
Who we are
We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.
We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.
We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.
What we value
Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:
Caring – We show compassion in everything we do
Accountable – We follow through on our commitments
Responsive – We have the courage to act and adapt
Innovative – We encourage and value new ideas
Community-minded – We achieve more together
More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.
What we give back
As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:
Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute
An annual United Way workplace campaign led by employees in each of our locations
The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.
We want to meet you as you are
At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.
What we offer
If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:
Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.
Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.
Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.
Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide: