Role Responsibilities

The Licensing Analyst is the first point of contact and liaison with the public, other departments and levels of government, agencies, and associations. Responsible for operating the main switchboard for the Traffic Safety Services Division (TSS) and transferring or responding to public inquiries regarding Alberta Transportation and Economic Corridors (TEC) program and services. 
 

You will be responsible for:
 

• Providing accurate and timely information to stakeholders on programs and services
• Administering vehicle inspection program licensing and inspection, vehicle statuses, and railway approval activities
• Participating in the ongoing planning, development and improvement of the team, processes, and systems

Where necessary, you must make appropriate referrals to other departments or agencies that may assist clients on matters outside the scope of the Department. The position is also responsible for the administrative activities of the Vehicle Inspection Program, issuance of railway operator approval certificates, issuance of inspection technician and inspection facility licenses, vehicle status updates, eFacility user account maintenance, inspection entry/correction, and decal maintenance and sales. The Licensing Analyst is required to keep up to date with current legislation, policies, and procedures as they relate to TSS programs and services, thereby maintaining a high level of quality service.

Please click on this link to view the job description for this position.
 

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
 

• Systems Thinking: Considers inter-relationships and emerging trends to attain goals. Seeks insight on implications of different options.  Analyze long-term outcomes, focusing on goals and values. Identifies unintended consequences.
• Creative Problem Solving: Focuses on continuous improvement and increasing breadth of insight.  Asks questions to understand a problem.  Looks for new ways to improve results and activities. Explores different work methods and what made projects successful, shares learning.  Collects breadth of data and perspectives to make choices.
• Drive for Results: Works to exceed goals and partner with others to achieve objectives. Plans based on experience. Holds self and others responsible for results. Partners with groups to achieve outcomes. Aims to exceed expectations.
   

Qualifications

Required:  
 

• High school diploma PLUS 3 years of related experience or equivalent as described
   

Equivalency:

• Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience, or 1 year of experience for 1 year of education

For Example: 

• Related 1 year certificate PLUS a minimum 2 years of experience
• Related 2-year diploma PLUS a minimum 1 years of experience
• Related minimum 3 years of experience 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

The successful candidate MUST also have: 
 

• Proficiency in computer programs and software including word processing, spreadsheets, presentations, reports, templates, and forms.
• Strong verbal and written communication skills as well as diplomacy.
• Ability to efficiently access, navigate, and extract relevant information from multiple databases, information systems, and other data sources to support client issue resolution.
• Ability to critically analyze client issues by interpreting data, policies, and legislation to identify root causes and assess available options.
• Ability to resolve client inquiries by providing accurate information that is compliant with applicable policies, procedures, and legislative frameworks, ensuring decisions are sound, consistent, and aligned with organizational standards.

Assets:
 

• In-depth knowledge of the transportation industry (both commercial and private) and the Traffic Safety Act and it's regulations; specifically, the Vehicle Inspection Regulation
• Detailed knowledge of the Railway (Alberta) Act and its regulations
• In-depth knowledge of the information management and technology systems used to administer the programs (e.g. eVIP, eFacility, ROADS, TSIS, TRAVIS, CORES, MOTRIS, etc.)

Notes

Additional Position Details:

• Term of Employment: Permanent Full-time position 
• Hours of Work: 36.25 hours per week 
• Location: Edmonton
   

Recruitment Process:
 

• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 
   

Links and information on what the GoA have to offer to prospective employees.
 

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.