Role Responsibilities

If you believe in Justice, unbiasedness investigations and have an enforcement, regulatory or protection background, then become a member of our team in the capacity of an Assistant Investigator!

The Consumer Investigation unit (CIU) Assistant Investigator is an entry-level investigator position. You will conduct investigations into allegations of violations of Alberta’s Consumer Protection Legislation, obtain evidence for purpose of seeking the truth, and taking appropriate enforcement action. Investigations assigned directly to you will generally be a lower level of complexity. You may also work in a team led by more senior investigators who are conducting complex investigations completing assigned investigative tasks. 
 
As the successful candidate, you will be required to demonstrate: 

• Ability to complete  Alberta Peace Officer Investigator training and be eligible to obtain a Peace Officer appointment.
• Ability to learn Alberta’s Consumer Protection Legislation, apply this knowledge to conducting investigations and enforcing this legislations.
• Knowledge of the Criminal Code and ability to enforce specific criminal code sections in the area of fraud and theft as some investigations may also involve allegations of criminal activity.
• Knowledge and training in conducting investigations, gathering evidence, service of legal documents and report writing.
• Excellent listening, written and verbal communication skills. Investigators are required to promote a fair market place by providing  information to the public and business community. Investigators will also be required to provide testimony in Court or administrative Enforcement  Appeal Hearings.
• Ability to work well within a team, with the public, businesses, industry associations and other law enforcement agencies.

The Ideal candidate is expected to have:

• Excellent organizational, time management skills and ability to pay attention to details and communicate details both written and verbally.
• Excellent  negotiation, judgement, conflict resolution and mediation skills.
• Good knowledge of Microsoft Suite program and functions including Word, Outlook and Excel.
• Ability to learn computer applications such as corporate registry, motor vehicle records and others for data base searches, CIU records management.
• Ability to travel up to 25% of the time to conduct investigative tasks.

Please click on this link to view the job description for this position

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

Agility: you will need to provide results in a complex, diverse and changing environment. 

Drive for Results: you will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department. 

Develop Self and Others: you will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.

Build Collaborative Environments: you will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.

Develop Networks: you will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.

Systems Thinking: you will consider the whole system when developing, evaluating and implementing process and technology change.

Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

University graduation in Police, Investigation, or Justice Studies, or equivalent as described below.

Equivalency:
Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education 

The following will be considered assets:

• Experience in law enforcement, regulatory enforcement or protection background.
• Experience or education in Business Administration, Accounting or Finance.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a permanent position located in Edmonton.

Location: 3rd Floor, Commerce Place, 10125 - 102 Street NW, Edmonton, AB.

Applications must include a well-written cover letter and resume that indicates how your experience  aligns with the scope of this position in order to be considered for this competition.

If a security screening is required;

• Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement.
• Leadership and mentorship programs.