What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.
As a Bilingual Call Centre Operator Security Guard, you will be the person spotting threats before they escalate in environments such as a security operations centre, call centers, parking gatehouses, etc.
• Answer calls on the security landline phone, mobile phones, intercom and radio system
• Liaison with contractor security personnel and client regarding security activities, incidents, search programs, access control programs and overall safety
• Monitor systems and alarms including, but not limited to:
• Dispatch emergency calls to clients EH&S emergency service to manage fire, rescue, medical and the emergency command centre at all applicable sites.
• Dispatch security alarms, events and activities to all sites
• Report security incidents and ensure all incidents have been accurately documents in the system and reported to the appropriate individual
• Track all alarms and resolve any alarms relating to card problems
• Report on patrols using the shift report template and the electronic tour application
• Participate in safety meetings
• Generate attendance reports in the event of an emergency condition
• Valid Alberta Security License
• Fluent in both English and French
• Hold a high school diploma or equivalent
• Strong computer and typing skills, proficient with Microsoft Office
• Experience with monitoring and operation of video and surveillance systems
• Minimum 1 year experience in Control/Call Centre
• Flexible to work days and nights; casual; 12 hours shifts
Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!
Not the job for you? Make sure to check out all our jobs! We also have concierge, tactical and even casual roles available.
SSCAL
Spouses are encouraged to self-identify during the online job application process. When asked "How did you hear about this position", please select "Military Family Services - Military Spousal Employment Network".
For any questions regarding this employer and the application process please contact:
Kel Sudbury
National Recruitment and Development Manager
Email: Kel.Sudsbury@garda.com
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer GardaWorld has job opportunities for Veterans, Reservists, and their spouses near bases and in communities all across Canada. From Big cities to small towns, GardaWorld has a place for you.