Customer Service Representative – Onsite (Oakville)

Contract: 3 months | Pay: $20/hr | Location: Oakville (Free Parking)

Schedule: Rotating shifts between 7:00 AM – 9:00 PM, Mon–Sun (incl. holidays)

We’re looking for a Customer Service Rep to support our municipal client at their busy contact center in Oakville.

You'll be the first point of contact for public inquiries, handling high call volumes and delivering excellent service.

What You’ll Do:

• Answer inbound calls and service requests

• Provide clear, accurate information

• Resolve or escalate issues as needed

• Keep detailed records in the system

• Work efficiently in a fast-paced environment

What You Bring:

• 1+ year in a call center or receptionist role

• Strong communication and multitasking skills

• Team player with great attention to detail

• Flexible to work rotating shifts, including weekends and holidays

Make a difference in your local community—apply today to join the team!

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.