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Senior Data Analyst

Medavie

PE Admin Office Charlottetown, PE Admin Office Charlottetown

Senior Data Analyst

Medavie

PE Admin Office Charlottetown, PE Admin Office Charlottetown
 
Salary: Information not available
 
County: 39
 
PE Admin Office Charlottetown
Full time
Posted Yesterday
R-254281

Position Type:

Permanent

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Closing date:

2025-04-29

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Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.

With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.

We are proud to invest in communities to help address some of Canada’s most pressing physical and mental health care challenges.

As an employee of Medavie Health Services, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace.

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Island EMS, a subsidiary of Medavie Health Services (MHS), began operating the ground ambulance service in Prince Edward Island in April 2006 and is responsible for the optimal operation and management of an integrated, service-led primary health care organization including Medacom Atlantic and the PEI Mobile Mental Health Program.  People are the biggest drivers of our success, and we are excited to continue building a healthier Prince Edward Island together. Island EMS is looking for an Operations Manager who is committed to the delivery of innovative health care, safety and communications solutions through knowledgeable and caring professionals. 

In this role, the Senior Data Analyst is responsible for providing contract reporting, strategic analysis and supporting key processes within Island EMS. The Senior data analyst will report to the Regional Director, Prince Edward Island Operations and will work closely with many areas of the organization, including the Island EMS leadership team, to understand their monitoring, reporting and data needs.

The incumbent will assume responsibility for the production, maintenance and support of a suite of dashboards and reports for the entire organization. They will be a subject matter expert on source system data and will accurately extract and analyze data to meet the various demands of the business. The incumbent will be a key member of a team of professionals who support the ongoing development of Key Performance indicators and monitoring and reporting of EMS system performance.

The position entails, but is not limited to the following:

  • Development and maintenance of dashboards as specified by the business areas.
  • Work closely with the other members of the team to ensure reporting standards are maintained and overall information governance is adhered to.
  • Act as a key advisor to the senior management team on operational and strategic data analysis
  • Provide data for scheduled and unscheduled reporting on contractually identified KPIs and performance measures, including reviewing all component reports for accuracy and completeness;
  • Data mining, analysis and interpretation of data, reports and trends in EMS;
  • Support the ongoing development of reporting tools to reflect evolving business requirement;
  • Support business development through analysis of data and modelling of system impacts;
  • Developing evidence informed auditing tools and processes for new and existing programs, services and initiatives;
  • Ensure that privacy is respected in measurement and reporting systems;
  • Build and maintain productive working relationship with our business partners;
  • Other duties as assigned.

As the ideal candidate for this role, you:

  • Have a university degree, preferably a Master’s degree in Information Technology, Computer Science, Mathematics/Statistics or an equivalent combination of education, training and experience;
  • Minimum 5 years’ experience in a system analysis role or system design;
  • Minimum 2 years preferred working directly with senior leadership as a key advisor
  • Extensive experience with data-visualization technology
  • Ability to quickly analyze, understand and interpret business requirements
  • Understand data-visualization concepts
  • Strong understanding of business drivers and KPIs
  • Excellent analytical, research and problem-solving skills;
  • Excellent interpersonal skills and ability to communicate clearly
  • Have comprehensive knowledge of technical database management and reporting management functions;
  • Have knowledge and understanding of the key records management and information management standards and legislation and information standards;

Regular business hours required, but some irregular hours can be expected. This position will be a hybrid work environment with flexibility provided to work in office and from home, depending on operational demands.

Salary range for this position is $80,000 - $90,000 annually.

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We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.


Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!


Kristen Drapeau – Senior Recruitment Consultant

 

 

Kriysta Duguay – Recruiter 

Krysta.Duguay@medavie.bluecross.ca

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family