We are seeking a Senior COTS Application Specialist to provide technical leadership in the implementation, customization, and maintenance of Microsoft technologies—primarily Dynamics 365, Power Automate, Power Pages, and other low-code/no-code platforms. This role requires a strong understanding of fintech and insurtech trends, along with the ability to translate business needs into robust technical solutions.

Key Responsibilities

• Lead the development and support of Microsoft Dynamics 365 solutions, including configuration, customization, and integration.
• Design and implement web pages and applications using Power Pages and Power Apps.
• Create automated workflows and business processes using Power Automate.
• Develop and support reporting and data visualization tools using Power BI.
• Provide technical guidance on solution architecture, peer code reviews, and best practices.
• Integrate Microsoft solutions with third-party platforms using APIs.
• Manage CI/CD pipelines for efficient software delivery and deployment.
• Collaborate with vendors and internal cross-functional teams to drive technical discussions and solutions.
• Troubleshoot and resolve complex technical issues independently.
• Stay updated with trends and standards in the fintech and insurtech industries.
• Mentor junior team members and foster a culture of continuous learning.

Qualifications

Education & Certifications

• College diploma or certificate in Software Development, Computer Programming, or a related field.
• Relevant certifications in Microsoft Dynamics CRM and Power Pages are an asset.

Experience

• 7–10 years of experience in CRM Dynamics and web development, ideally within a financial institution.
• Strong expertise in Microsoft Dynamics CRM: configuration, customization, and integration
• Solid experience with Power Pages for portal creation and management.
• Proven ability to build low-code/no-code solutions with Power Apps and Power Automate.
• Proficiency in programming languages including C#, JavaScript, HTML, and CSS.
• Hands-on experience with SQL Server and other database technologies.
• Familiarity with Azure services and cloud-native architecture.
• Experience designing and implementing secure, scalable APIs.
• Demonstrated leadership in technical projects and team mentorship.
• Strong communication skills for stakeholder engagement and requirements gathering.

Language Requirements

• English or French essential; bilingualism (English and French) is considered an asset.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.