Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
JOB SUMMARY
The Client Service Assistant reports directly to the Client Service Manger as designated by the Area Director. The Client Service Assistant collaborates with the Client Service Coordinators, Managers of Clinical Practice, the Nursing Supervisors, the IT Department, and the Payroll/Billing Department as appropriate.
DUTIES AND RESPONSIBILITIES
• Complete data entry as required
• Handle, screen and redirect incoming phone calls.
• Provides vacation and break relief on reception switchboard
• Handle incoming and outgoing mail and couriers as well as maintaining mailing lists and databases.
• Provide ongoing support to external business associates and clients as directed; maintain confidential business files.
• Handle and document client concerns and complaints in a timely manner and as appropriate, notify the Client Service Coordinator and or Supervisors; maintain appropriate documentation
• Participate in ongoing internal and/or external continuing education activities
• Adhere to Bayshore Policies and Procedures.
• Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
• Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
• Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
• Complete other tasks as requested.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Recruitment Team
Email: bmprecruiter@bayshore.ca
855-272-5700
Bayshore Medical Personnel is honored to support those who have and those who continue to serve and protect our country. Bayshore Medical Personnel is proud to partner with Military Family Services, Canadian Forces Morale and Welfare Services in order to bring quality careers in nursing, pharmacy, occupational health and occupational therapy to the attention of military spouses. Wherever possible BMP will attempt to provide continuous professional employment to spouses as military members are deployed across the country. We understand the resilience required by military spouses to continually seek new employment opportunities while being relocated together with their families, and being away from loved ones during deployment. Positions we recruit include: Pharmacist Pharmacy Assistant Physician (RCMP and VAC) RN Community Health RN Occupational Health RN Primary Care RN Case Manager RN Dental Sedation RN Mental Health RPN/LPN Occupational Therapist
Bayshore Medical Personnel is part of the staffing division of Bayshore HealthCare, one of the largest providers of health care in Canada and has been in business over 50 years. Voted as One of Canada’s Best Employers by Forbes, Bayshore is also a platinum winner of Canada’s Best Managed Companies award since 2006.