Role Responsibilities

As the Manager Application Services, you will lead all aspects of application services to clients, you will also define the development approach, confirm deliverables are on target (time and cost), and that the efforts will result in a quality product for the client. 

This role ensures strategic planning activities result in business priorities and requirements that are well understood by translating those requirements into sound designs results in an application that is maintainable and usable.  
You will also provide leadership and direction to a blended team of technical professional staff, contractors, and external service providers.

Responsibilities: 
Your responsibilities include, but are not limited to:

1.This position is accountable for ensuring IMT solution and service delivery in the assigned profile is successful and effective in meeting the needs of the ministry clients, stakeholders and the Albertans.

• IMT System Development
• IMT Program & Project Management
• Solution Design and Technical Leadership
• System Construction /Quality Assurance
• Implement and Transition Systems and Solutions

2. This position provides leadership and direction of staff and resources in the Vendor/Contract Management that are responsible for providing the following services:

• Vendor Management
• Contract Management
• Service agreement management

3. This position facilities coordination and disaster recovery planning.

• IM disaster recovery planning for assigned Ministry portfolio(s)
• Plan and coordinate yearly Disaster Recovery Exercise (DRX)
• Assist areas in developing disaster recovery test & business continuity plans
• Ensure all technical procedures (Installation, Configuration, Run books) are documented and updated and are contributing to the maintenance of operational standards
• Maintaining facilities related matters for the Cybersecurity as well as coordinating closely with the Technical Services (infrastructure) across the departments

To be successful in this position, you will demonstrate:

• Ability to lead large and complex initiatives and projects
• Knowledge of project management processes, methodologies, principles and techniques
• Excellent communication skills, both verbal and written, including very good consultation, facilitation and presentation skills
• Knowledge of privacy and security related legislation
• Knowledge and experience about information and technology delivery and development

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

Qualifications

Requirements:

• University degree in a relevant discipline such as Computer Science, Information Technology, Commerce, Arts, or a closely related field.
• At least four (4) years of experience in digital solution development and delivery.
• In-depth expertise in Systems Development methodologies to support the efficient and effective delivery of services.
• Strong understanding of the specific business domain, paired with a broad awareness of departmental operations, enabling the design of technical solutions that align with client needs and minimize business impact. 
• Solid organizational awareness, recognizing the interconnected nature of applications and their multiple system interfaces.

Equivalencies:

• A related two-year diploma in related discipline from a recognized post-secondary institution and six (6) years related experience; or
• A related one-year certificate from a recognized post-secondary institution and seven (7) years related experience.

Assets:

• Proficient in the IMT framework, system delivery lifecycle, and business process optimization.
• Significant leadership experience with a strong track record of successfully collaborating with diverse stakeholders to design and implement frameworks, strategies, policies, and operational processes.
• Skilled in managing large-scale, complex projects, with deep expertise in project leadership and execution.
• Well-versed in privacy and security legislation and its application to technology solutions.
• Demonstrated success in overseeing the development and delivery of information technology and services.
• Adept at fostering innovation by challenging conventional methods to achieve efficient and impactful results.
• Strong facilitation, negotiation, influence, and conflict resolution capabilities.
• Confident presenter, able to clearly communicate complex solutions to clients and stakeholders.
• Effective communicator across both technical and non-technical audiences.
• Proven ability to build and sustain collaborative partnerships within the organization, across governmental bodies, and with external stakeholders.
• Skilled in balancing diverse stakeholder needs to ensure cohesive and coordinated technology delivery.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards

Notes

Term of Employment: Permanent full-time position

Hours of Work:  36.25 hours per week

Location: Remote across Alberta 

While this position is eligible for remote work, the successful candidate must reside in Alberta to work remotely.

Final candidates will be required to undergo security screening.

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. 

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of
required competencies. 

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.
•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Management Employees Pension Plan (MEPP) - https://www.mepp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
•    Leadership and mentorship programs