Our client, an established non-profit organization, is seeking an Account Manager to join their team. This is a four month contract position and fully remote opportunity! The role offers the chance to join a friendly and dynamic team!

Roles and Responsibilities

-Connect with clients via email, phone, and live chat to answer inquiries
-Support clients with registration, compliance, and reporting requirements
-Relationship management
-Assist with client onboarding
-Maintain and update the client database
-Data analysis
-Other related tasks as needed

Qualifications and Skills

-Must have completed a post-secondary degree or diploma
-Must have at least 2 years of customer service experience
-Must be proficient in MS Office and be able to navigate Excel
-Must have excellent verbal and written communication skills
-Must be highly organized and detail-oriented
-Must have the ability to multi-task and prioritize in a fast-paced environment
-Must have strong problem solving skills
-Must have excellent analytical skills
-Experience using SAP is a strong asset

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.