Role Responsibilities

Do you want to help support a fair marketplace in Alberta? The Consumer, Registry, and Strategic Services Division is looking for an enthusiastic, self-motivated, organized individual with strong leadership and communication skills to join our team. Through the Consumer Services Branch, the ministry supports a fair, effective marketplace for landlords and tenants.

The Market and Industry Standards unit is seeking a Statute Administrator to be responsible for the Residential Tenancies Act (RTA) and Mobile Home Sites Tenancies Act (MHSTA), as well as other consumer protection legislation. You will provide expert legislative, policy and program analysis and advice to politicians, staff, and external and internal stakeholders. You will respond to public enquiries, develop recommendations, policies and processes, and implement legislative amendments to ensure an informed and fair marketplace. The ability to work independently with minimal supervision and as a team player is crucial.

The policy and client service work undertaken by the incumbent is complex and requires compassion and tact when dealing with highly emotional issues. Excellent communication and human relation skills are required.

Reporting to the Manager of Market and Industry Standards, you will be responsible for:

• Providing expert legislative, policy, program analysis, advice and statute interpretation on the Residential Tenancies Act, Mobile Home Sites Tenancies Act, and other pieces of consumer protection legislation, including the Franchises Act.
• Developing policy recommendations to address legislative and consumer issues, make recommendations on changes to legislation or regulations to resolve issues to meet business plan objectives to assist Albertans more efficiently and effectively.
• Engaging with stakeholders and responding to inquiries from the public on consumer issues to ensure tenants, consumers, businesses, and authorities are aware of rights and responsibilities of all parties and coordinating communication with stakeholders.
• Working with Compliance and Accountability in respect to inspection reports under the Residential Tenancies Act and Mobile Home Sites Tenancies Act.
• Providing subject matter expertise to Communications, on policy and legislative projects, and assist other branches or ministries as required.
• Monitoring their regulatory areas for market changes or risks to the public and make recommendations or provide direction on policy, process, legislative, and regulatory matters.

This position requires:

• Understanding of regulatory frameworks
• Experience working with legislation
• Relationship-building and networking skills
• Project planning and management skills
• Excellent communication skills (both written and verbal)
• Organizational skills and ability to work independently on multiple projects and tasks

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Systems Thinking: You will consider the whole system when developing, evaluating and implementing process and technology change.
• Develop Networks: You will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
• Agility: You will need to provide results in a complex, diverse and changing environment.
• Creative Problem Solving: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

Qualifications

Requirements:

• University graduation in a related field (such as but not limited to law, governance, or public policy)
• 4 years progressively responsible related experience; or equivalent as described below
• Cover letter- Please outline how your experience as it relates to the qualifications in detail in your cover letter. Your written ability will be assessed through your cover letter.  Applications without a cover letter will not be considered.

The following equivalencies will be considered:

• A one-year certificate in a related field plus seven years of related experience
• A two-year Diploma in a related field plus six years of related experience
• A Master’s degree in a related field plus three years of related experience

Preference will be given to those with the following assets:

• Knowledge of and experience with administrative and natural justice
• Experience working with the public and managing stakeholder expectations
• Knowledge of and the ability to interpret legislation
• Knowledge of legal and governmental principles, and affordable housing initiatives
• Experience working with Consumer protection legislation
• Experience with research, market analysis and policy development

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

Please Note:

• There is one full time permanent position available, located in Edmonton. This position works 36.25 hours per week, Monday to Friday.
• Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

What We Offer:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement. Leadership and mentorship programs.