Our client is seeking to hire a friendly, professional, and detail-oriented Concierge to join their team onsite in Oakville. As the first point of contact for residents and visitors, you will provide exceptional customer service, coordinate various services, and ensure a welcoming environment. This is an exciting opportunity to become a key member of a dynamic team, making a positive impact in a luxury residential setting. 

Location: Oakville, Ontario
Salary: $45,000 per year
Schedule: Monday – Friday, 9:00 AM – 7:00 PM, with one weekend shift every three weeks on a rotational basis.

Responsibilities:

• Greet residents, visitors, and vendors with a warm and professional demeanor.
• Provide information about building amenities, services, and local attractions.
• Address inquiries, concerns, and special requests promptly and effectively.
• Manage incoming calls, emails, and correspondence efficiently.
• Coordinate and monitor access to the property, ensuring security protocols are followed.
• Maintain accurate logs of deliveries, visitors, and service requests.
• Arrange for and monitor contractors, maintenance, and cleaning services as needed.
• Assist with scheduling shared spaces and amenities.
• Act as the liaison between residents, property management, and external vendors.
• Proactively resolve any issues to maintain a high standard of service.

Qualifications:

• Minimum 2 years of experience in a customer service or hospitality role. Experience as a concierge is a strong asset.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient in using office software (e.g., Microsoft Office, property management systems).
• Professional, courteous, and resourceful.
• Able to multitask and remain calm under pressure.
• Strong commitment to providing outstanding service.

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Schedule and Availability:

• Full-time onsite position in Oakville.
• Must be available Monday – Friday, 9:00 AM – 7:00 PM.
• Open to working one weekend every three weeks on a rotational basis.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.