The Regulatory Change and Delivery Manager will oversee and manage the successful delivery of strategic and regulatory change initiatives across Group Benefits, ensuring effective implementation within established timelines. This role requires strong project management skills, and the ability to influence cross-functional business teams. Also, manage and coordinate business projects of varying scope and complexity through all phases, collaborating with Value Stream Owners, Business Owners, and IT Partners in a fast-paced, collaborative environment.

Position Responsibilities:

• Project and Delivery Management:

• Manage end-to-end project plans, including dependencies, financials, and health monitoring.
• Use organizational and analytical skills to create roadmaps, milestones, and reports for stakeholders.
• Identify and address risks and issues, sourcing solutions and decisions.
• Communicate effectively, ensuring governance and transparency in alignment with enterprise and agile practices.
• Participate actively in an agile environment, motivating and inspiring teams.
• Support ODF governance, change requests, and ad-hoc reporting for OKRs.
• Lead readiness activities for OKRs, including creating trackers and managing action items.
• Collaborate with product owners, IT partners, and key stakeholders to develop and report on plans.
• Manage project risk assessments and develop mitigation plans, with familiarity in Archer preferred.
• Assist with audit readiness and ensure regulatory changes are documented and communicated.
• Continuously improve regulatory change processes for efficiency and effectiveness.

Required Qualifications:

• Bachelor’s degree with 5 years’ experience in project management, ops, or other related fields
• Prior experience leading projects through a period of transformation or change is an asset.
• Confident presentation and facilitation skills and strong interpersonal and leadership skills to cultivate relationships with key stakeholders at all levels.
• Adaptable, flexible, and comfortable working in a fast-paced, dynamic business environment with a positive can-do attitude.
• Agile/SAFe knowledge and JIRA/Confluence experience is an asset.
• PMP certification or Scrum Master certification is a nice to have.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.