We are seeking a dynamic Process Improvement Specialist to lead efforts in optimizing processes across complex operations in the North American Region. This role is designed for individuals who excel in driving change and are passionate about improving both existing and new products. The Process Improvement Specialist will guide teams through process improvement methodologies  while delivering significant outcomes such as cost reduction, process efficiency, and enhanced customer satisfaction.

This is on a 1 year contract with potential to be extended 
Offers a hybrid work model (2 days in office, 3 days from home) located in Pickering 

Key Responsibilities:

• Prioritize business support requests and score improvement ideas.
• Manage and guide project scoring models to focus on high-priority initiatives.
• Lead process design reviews, performing root cause analysis and proposing changes.
• Execute statistical analysis, including regression and performance forecasting, for ongoing projects.
• Facilitate Kaizen/Lean Sprints and process workshops across various departments.
• Provide cross-functional support to business managers for effective problem-solving.
• Lead and facilitate weekly project meetings to track progress, manage risks, and meet targets.
• Conduct benchmarking workshops to introduce new tools for process standardization and automation.
• Support the development of Lean Process forums and contribute to cross-organizational education.
• Mentor Lean Change Agents and Lean Champions, ensuring consistent application of Lean processes.
• Guide prospective candidates through internal certification programs, enabling them to become certified Lean Change Agents.
• Engage with stakeholders to understand business needs and anticipate process challenges.
• Track and report progress against key performance indicators (KPIs).
• Develop and monitor metrics for process measurement and decision-making.
• Lead projects through implementation levels, ensuring financial and non-financial contributions are achieved.

Qualifications:

• 5+ years of experience working in agile/lean methodology environments 
• 3+ years in an industry related to automotive, financial services, or similar sectors.

Education:

• Bachelor's degree in Business, Finance, or a related field.
• Master’s degree in Business or Finance (preferred).

Skills & Competencies:

• Strong interpersonal, presentation, and written communication skills.
• Analytical and strategic thinking capabilities, with an emphasis on problem-solving and creative approaches.
• Strong influencing, negotiation, and resource management skills.
• Ability to lead and mentor cross-functional teams and manage multiple projects.
• Customer-focused with a drive to build loyalty and improve processes for stakeholders.