Position Type:
PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
What’s in it for you? What makes us a different kind of employer?
We WANT you to have a career that provides work-life balance, and helping you achieve this is important to us. This career opportunity offers no overnight shifts, no weekends, and a pension contribution and because we are in the health business – paid benefits and perks to keep you at your very best.
We are looking for an Authorization Coordinator who is a critical thinker and interested in helping our clients; who thrives in a fast paced environment where they are the face of our team. Our award winning culture, leaders who really care, unmatched training and support are all dedicated to ensure you are set up for success. We want you to stay and grow with us so we ensure that you have the resources to reach your professional goals.
Common goals and collaboration is what we are all about. We offer:
-A diverse team of colleagues with multiple fields of expertise;
-Comprehensive health and dental plan that is 100% employer paid effective on your first day;
-We pay you to become awesome – we offer comprehensive paid training;
-Opportunities for career development and advancement;
-Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts;
-A great work environment from your co-workers to a work space to call your own;
-A bright facility that offers free parking;
-Consistent schedule with various shift options, no weekends! A 7.5 hour work day;
-Income growth opportunities.
Your every day with us:
We are a centre of expertise specializing in the authorization and reimbursement of health, dental and pharmacy benefits. As an Authorization Coordinator, you are on the front line receiving authorization requests via fax from providers. In this role you will ensure all necessary information is obtained to process the authorization requests and resolve issues while demonstrating you’re above and beyond client focused attitude.
What you need to succeed:
-You like helping people – this is non-negotiable;
-You are a good communicator – you are clear, concise and friendly;
-Bilingualism is an asset in this role, but not a show stopper;
-Whatever it takes attitude, you like a new challenge every day;
-You have earned a post-secondary diploma or degree and/or relevant working experience in a pharmacy or medical office environment;
-Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously;
-You can handle the good and challenging calls/cases;
-You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment.
Maybe you are not an Authorization Coordinator…. yet. But you are looking to make your next big move towards a career with Medavie Blue Cross. Let us help you carve your path into the exciting and ever changing world within our team
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Kristen Drapeau – Senior Recruitment Consultant
Kristen.Drapeau@medavie.bluecross.ca
Kriysta Duguay – Recruiter
Krysta.Duguay@medavie.bluecross.ca
Welcome to Medavie!
I would be happy to share and discuss our organization, current and future career opportunies.
Many of our roles are able to be remote (work from home) in Canada
- Kristen Drapeau, Senior Recruitment Consultant
-Krysta Duguay, Recruitment Consultant
Who we are
We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.
We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.
We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.
What we value
Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:
Caring – We show compassion in everything we do
Accountable – We follow through on our commitments
Responsive – We have the courage to act and adapt
Innovative – We encourage and value new ideas
Community-minded – We achieve more together
More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.
What we give back
As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:
Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute
An annual United Way workplace campaign led by employees in each of our locations
The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.
We want to meet you as you are
At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.
What we offer
If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:
Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.
Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.
Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.
Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide: