Business Analyst

Roles and Responsibilities

• Represents process requirements in process design.

• Provides detail and designs for the specific process.

• Supports gap analysis of required business process (at lowest level of detail) to SAP functionality.

• Execute unit testing for configuration and custom development (for knowledge transfer).

• Provide support to security, data conversion, batch and system response time testing.

• Provide initial post-implementation support to end users on the production system.

• Participate in solution scoping & planning and knowledge transfer sessions.

• Participate in workshops ensuring all solution gaps are identified and addressed.

• Participate in Solution design activities.

• Provide integration requirements for 3rd party and external systems.

• Provide Master Data Inputs.

• Review data conversion approach for the objects in scope of the functional area.

• Provide input to the batch job schedule and parameters to be used.

• Validate business process design Deliverables.

• Determine UAT test scripts.

• Provide input and support for the development of technical architecture Deliverables.

• Participate in Solution testing during Integration and User Acceptance testing.

• Acquire solution knowledge for post-implementation support and ongoing maintenance.

• Review data definitions and the impact on all modules. Where required, engage other leads to resolve conflicts.

• Work with appropriate user communities to understand data requirements and current definitions.

• Solicit and ensure input from locations/sites.

• Ensure business requirements (at the lowest level of detail) will be met by the SAP System.

• Review and provide feedback to the change management team on communication efforts, change plans, job role definitions, and training materials.

• Other duties as assigned.

Qualifications and Skills

• Minimum of 5 years of experience working with analysis of an organization or business domain, documenting its business, processes, or systems.

• Minimum of five (5) years of experience working as a Business Analyst. 

• Minimum of three (3) years of experience documenting/conducting process re-engineering.

• Minimum of two (2) years of experience writing use cases.

• Proficient in SAP functionality, solution design, and integration requirements.

• Strong understanding of data conversion, security, and batch processing.

• Experience with User Acceptance Testing (UAT) and integration testing.

• Excellent communication, consulting, and client relationship skills, with the ability to clearly communicate complex technical and business concepts to clients and team members.

• Ability to negotiate change and effectively identify and frame problems.

• Skilled at gathering and integrating information to make timely and thoughtful decisions.

• Ability to engage with various stakeholders and user communities to gather requirements.

• Strong problem-solving skills and attention to detail.

• Accreditation from Business Analyst professional association. 

• Knowledge of the Business Analysis Book of Knowledge (BABOK) is considered an asset.

• Experience working on SAP projects.

• Experience working in public sector.

• Familiarity with change management processes and training material development.

• Knowledge of technical architecture deliverables.

• Experience in post-implementation support and ongoing maintenance.
  
  

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.