The Associate Manager, Audit and Advisory Services, is accountable for delivering high-quality work of all types (key risk audits, defined procedures, project risk reviews, advisory and other special projects), providing high quality, professional, cost-effective and valuable results. The mandate of Audit and Advisory Services is to provide independent and objective assurance and consulting activities to add value and improve the operations of the Company. Audit and Advisory Services assist the Company in achieving its Strategic Objectives through a well-adapted approach to evaluate the efficiency of the Company’s governance, risk management and internal control processes.    

Position Responsibilities:

• Execute audit and advisory assignments and special projects in accordance with department and IIA standards.
• Develop adequate understanding of the risks being handled by the unit being evaluated to assess the controls in place to mitigate these risks.
• Assist in planning, executing engagements to deliver on the annual plan and assist project leads in reporting.
• Prepare meaningful, concise, and well-articulated working papers, findings and recommendations.
• Manage and communicate expectations regarding work deadlines and deliverables.
• Follow up on open issues with management, maintain open communication and leading the remediation testing of issues.
• Apply analytical skills and be open minded to explore different ways to audit and advise, embrace and activity use data analytics.
• Lead various SOX processes, assist in SOX Planning, and provide oversight during walkthrough and testing phases.
• Develop and maintain strong relationship with management.

Required Qualifications:

• 3 to 5 years of internal audit, risk management, operations or equivalent business or advisory/consulting experience.
• University degree is required.  A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with good insurance industry experience.
• Life insurance experience, understanding of life and health insurance operations and products is preferred.
• Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements.
• Knowledge of the data analysis tools is preferred.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider ideas of others.
• Ability to work efficiently in diverse environments and cultures.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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