Jackson Creek Animal Hospital., located in Peterborough, ON., is currently welcoming a customer service-focused Veterinary Receptionist, Technician Assistant to join our team. This part-time, casual /relief opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
Assist veterinary staff with various tasks and treatments
Create a warm, positive, compassionate atmosphere for our clients and patients
Willingness to learn more regarding; pet nutrition, veterinary services, updated medical office procedures
General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
Ability to remain calm in stressful situations and adapt to changing situations
Take initiative and work independently
Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Scheduling appointments; Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate an asset
A love for all companion animals!!
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!
A caring culture of Wellness and Appreciation!
Competitive wages and benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back in your community through VCA charities
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
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If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Please use the below link to send us an email.
VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.