Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Do you have experience in Drug Management, Pharmacy Benefits and or Product Management? If you like to manage end-to-end product innovation and performance that balance access to care with plan sustainability and would love be at the forefront of our best in class integrated Pharmacy Benefit Management services and Drug Solutions for a National carrier, this position might be for you!

As the Product Portfolio Manager, you will be responsible for defining, positioning, augmenting and promoting a specific product line including all the products within the category, as well as the managing of the market adoption and product life cycle. The Product Portfolio Manager “owns” the products within the portfolio and is ultimately responsible for its overall success, including understanding the products’ performance and competitor analysis.

Key Responsibilities:

• Manage end-to-end product performance throughout the product lifecycle process
• Ensure product documentation, service agreements, training tools and promotional materials are updated on a regular basis
• Provide hands-on product assistance and lead training sessions to support product awareness to Sales teams and other stakeholders
• Support Marketing and Communication teams in the development of promotional materials and sales tools that support the product line
• Balance and prioritize customer needs with the infrastructure and operational process development that would be necessary to deliver high quality service
• Build ongoing awareness of the competitive landscape and the impact on product positioning, marketing and promotional efforts
• Build and maintain strong working relationships with internal and external stakeholders in all regions while continually analyzing potential product enhancements with external partners
• Maintain clear and frequent communications with key stakeholders, both internal and external, to ensure the success of the product portfolio
• Provide guidance to Product Specialists who are instrumental in the maintenance of the product line
• Participate in initiatives with various stakeholders at all levels (i.e. VP’s and Directors in all areas of the company
• Assist in the development of the vision for new products, ensuring alignment with the company’s overall vision and goals
• Identify opportunities for new products and/or product enhancements that create new client value and generate new revenue.
• From time to time, conduct industry/client presentations as an expert in the field.
• Provide a balanced perspective on drug plan management corporately as well, act as an advisor to our clients.

Qualifications:

• Post-secondary education in healthcare, business or human resources with a focus on employee benefits or health sciences
• Experience in project management, marketing or product development.  Experience working in the area of pharmacy benefit management, drug plan management, health and wellness, sales or operations would be considered an asset
• Some scheduled travel may be required
• Demonstrated ability in the Microsoft Office Suite of products and Sharepoint. 
• Bilingualism in French and English is a nice to have. 

Core Competencies:

• Knowledge permits innovative thinking as well as assessment of complex issues through the identification of linkages and longer-term organization wide impacts
• Identifies the root cause of problems and implements the most appropriate solutions.
• Superior oral, written and presentation skills. Constantly looking for innovative approaches and solutions
• Routinely asks internal customers for feedback and applies the info along with helpful suggestions to improve overall customer service levels within the area.
• Excellent time/project management skills with the ability to manage multiple projects while working quickly and accurately under pressure.
• Demonstrates knowledge of team’s overall role within Medavie Blue Cross. Provides professional advice and direction to team members. Leads work processes and proactively searches for ways to improve team effectiveness and performance.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.