Key Responsibilities:

1. Patient Coordination:

   • Manage patient consults, surgeries, and follow-up appointments.
   • Maintain waitlists, coordinate referrals, and ensure accurate paperwork completion.
   • Communicate professionally with patients about instructions, updates, and concerns.

2. Surgery Planning & Coordination:

   • Develop surgery schedules in collaboration with the surgeon and medical staff.
   • Handle pre-surgical requirements and communicate details to patients.
   • Order medical devices and coordinate with hospitals and clinics as needed.

3. Office Administration:

   • Oversee daily office operations, including phone calls, emails, and filing.
   • Manage the physician’s calendar and correspondence.
   • Ensure compliance with privacy laws and regulations.

4. General Duties:

   • Support the physician and act as a liaison with patients, staff, and external contacts.
   • Complete administrative tasks such as filing, document preparation, and supply management.

Requirements:

• Proven experience as an administrative assistant, preferably in a medical setting.
• Fluency in French is an asset.
• Strong organizational, communication, and problem-solving skills.
• Experience working with EPIC or EMR systems.
• Proficiency in MS Office and electronic medical record systems.
• High school diploma required; a college degree is preferred.
• 2–4 years of administrative experience in a medical setting.