Location: 24 Colonnade Road, Ottawa ON

Schedule: Daytime, Monday to Friday

Starting Salary: $74,000/year

We are seeking a Senior Payroll Administrator to join our team. This position offers the flexibility to work either remotely or in person.

What you will be doing…

Are you a detail-oriented payroll professional with a proven ability to handle complex payroll systems and processes? Commissionaires Ottawa is seeking a Senior Payroll Administrator to join our Finance team. In this role, you will ensure the accurate and timely delivery of payroll services for over 3,800 employees across Quebec and Ontario.

Some of your responsibilities include…

• Oversee the bi-weekly payroll process, ensuring accurate deposits and compliance with statutory requirements.
• Perform payroll-related reconciliations, audits, and reporting, including year-end T4s and Relevé 1 forms.
• Manage garnishments, vacation accruals, and statutory deductions.
• Ensure payroll systems are up to date, identifying and resolving technical issues in coordination with IT and vendors.
• Conduct analytical tasks, as directed by the Payroll Supervisor or CFO, that allow the organization to gain critical insights into payroll & benefits costs
• Monthly & quarterly reporting e.g. sick & vacation trends
• Process improvement mentality to aid the department in looking at existing processes and analyzing the how & why to determine if there are better ways forward
• Mentor and train Employee Service Centre (ESC) staff on payroll, benefits, and HR matters.
• Support system updates, testing, and data integration efforts to maintain functionality and compliance.
• Act as the primary point of contact for escalated payroll and benefits issues, ensuring prompt and accurate resolution.

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Retirement plans with company matching of employee contributions
• Employee discount programs, social outings and holiday gatherings

You’re a good fit if…

• Ability to analyze complex problems and apply logical reasoning to resolve issues
• Keen organizational skills and attention to detail
• Excellent problem-solving and analytical skills
• Ability to multitask and prioritize diverse workloads
• Able to manage high-volume processing and demanding deadlines
• Sound judgment, discretion, and diplomacy in dealing with sensitive and private matters
• Patience, understanding, and professionalism in dealing with difficult individuals
• Solid team player with a focus on departmental and strategic goals
• Strong motivational, interpersonal, and mentoring skills
• Positive work attitude
• Superior listening skills

Your must-haves:

• Payroll Compliance Professional (PCP) or Payroll Leadership Professional (PLP) designation required
• Associate or Bachelor’s degree in Finance, Accounting, Payroll, Human Resources, or Business Administration
• In-house payroll experience, including taking calculations from gross to net
• Minimum of 3 years of senior payroll experience, including multi-jurisdictional payroll and unionized environments.
• Strong understanding of federal and provincial payroll legislation and taxation requirements.
• Advanced proficiency in payroll systems (experience with Quadrant Workforce is an asset) and Microsoft Office Suite, particularly Excel.
• Exceptional problem-solving skills with a keen eye for detail.
• Strong interpersonal skills, with the ability to mentor and manage high-pressure situations professionally.
• Must hold, or be able to obtain a Secret level Security Clearance within 6 months of hiring

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter to competition@commissionaires-ottawa.on.ca.

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology. We appreciate all who apply, however we will only be contacting candidates of interest.