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Director, Product Management - JR-149030

Equinix

Toronto, Ontario

Director, Product Management - JR-149030

Equinix

Toronto, Ontario
 
Salary: Information not available
 
County: 39
 
Builds, mentors and leads a team of product managers to achieve the goals of the organization. Responsibilities Own the customer and employee experience for Pre-Sales Experience and the lead and account & contact domains  Gather the voice of the customer and employees regarding process and system interactions Apply user-centered design principles and practices to pre-sales, lead and account setup process, policy, and system transformation, management and improvement  Capture customer and employee business requirements into Epics Minimize end user disruption through evolutionary UI change where possible Communicate and train process and UI change where necessary Define Pre-Sales QTC Experience vision and roadmaps  Develop overall Pre-Sales QTC experience vision, including target company process, policy, and tooling in collaboration with key customer, marketing, revenue operations and sales leadership stakeholders  Partner with downstream teams to deliver continuous and optimal end to end experience  Document business process and system interactions within lead and account & contact domains. Manage contracts with upstream and downstream domains and users Develop strategy and process roadmap, driving to holistic solutions  In collaboration with key stakeholders, envision the targeted experience and identify business outcomes    Responsible for shaping the backlog to deliver Pre-Sales Experience vision  Create and maintain prioritized roadmaps for Pre-Sales experience. Prioritize epics based on delivery capacity and value  Manage a team of domain Product Owners that support the Pre-Sales Experience   Hire, coach and manage Product Owners Qualifications Bachelor's degree preferred 5+ years of experience owning and delivering products Strong leadership skills and the proven ability to drive organizational change Strong communication skills with ability to align the organization on complex technical decisions Active coach and mentor whose goals are to grow and maximize team potential Experience managing geographically distributed teams Knowledge Agile Development & Methodologies, preferably in large organizations Sales process and sales support structuring Product Vision and Roadmap Creation Experience with quote to cash systems and transformation Prioritization, planning and backlog management Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

tfrey@equinix.com

 

About Equinix

Who we are? Equinix is the world’s digital infrastructure company. We interconnect industry-leading organizations such as finance, manufacturing, retail, transportation, government, healthcare and education across a digital-first world. Business leaders harness our trusted global platform to bring together and interconnect the foundational infrastructure that powers their success—sustainably and securely.

Founded in Silicon Valley in 1998 as a vendor-neutral multitenant data center provider where leading networks come together to securely connect networks and share data traffic, we chose a name that reflected the company’s focus on EQUality, Neutrality and Internet eXchange—Equinix. We have an unwavering commitment to become the trusted center of a cloud-first world.

Our global platform and our team of over 13,000 of the industry’s most talented people make amazing things happen. The future beckons with opportunities, and Equinix will be where these opportunities connect.

We are a global company but we have a significant presence in Canada across locations such as, Calgary Montreal, Saint John, Vancouver, Kamloops, Ottawa, Toronto, and Winnipeg. We hire across several different type of positions and those roles support our combined efforts at Equinix.

You can check out our career website