Position Title: Residential Property Administrator
Reports To: Property Managers
Location: Westboro
Employment Type: Full-Time, Monday to Friday 8:30am-4:30pm

Position Summary

Our client is seeking to hire a Residential Property Administrator to provide essential administrative and operational support to two Property Managers in the management of residential properties. This role ensures efficient day-to-day operations, effective tenant communication, and adherence to company policies and procedures.

Key Responsibilities

• Assist Property Managers with daily administrative tasks, including scheduling, correspondence, and record-keeping.
• Maintain and update tenant files, lease agreements, and property management systems.
• Prepare and distribute notices, letters, and reports as required.
• Respond promptly to tenant inquiries and resolve issues or escalate them to the Property Managers.
• Coordinate tenant move-ins and move-outs, ensuring proper documentation and procedures are followed.
• Maintain a professional and positive relationship with tenants.
• Schedule and coordinate routine maintenance, repairs, and inspections.
• Monitor work orders to ensure timely completion by vendors or maintenance staff.
• Assist in tracking property budgets, rent collections, and expense reports.
• Ensure compliance with local, state, and federal regulations, as well as company policies.
• Assist with lease renewals, amendments, and tenant notices.
• Maintain accurate records of property performance metrics and tenant interactions.
• Act as a liaison between tenants, vendors, and Property Managers.
• Support Property Managers with meetings, presentations, and follow-ups as needed.
• Coordinate and communicate schedules, updates, and deadlines effectively.

Qualifications and Skills

•  High school diploma or equivalent (Bachelor’s degree preferred).
• 2+ years of administrative or property management experience preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in property management software (Yardi) and Microsoft Office Suite.
• Detail-oriented with strong problem-solving skills.
• Professional demeanor, customer-focused, and proactive.
• Ability to work in an office environment and occasionally visit residential properties.
• Flexibility to handle occasional after-hours tenant needs or emergencies.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.