Position Type:
PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity:
As Product Specialist, Wellness, you will be a key member of the product management team for group and individual business. Your focus will be on wellness benefits including solutions targeted toward health promotion, disease prevention and self-care. These benefits include our employee and family assistance program, medical second opinion offering and wellness portal. You will manage full product lifecycle activities and help build product roadmaps that are aligned with our broader strategic objectives.
In this role, you will work collaboratively with partners across the organization to optimize all aspects of the product experience including sales, marketing, admin, IT and UX. You will be the subject matter expert for your products and up to date on industry trends and the competitive landscape.
Key Responsibilities:
Identify and champion new product initiatives from ideation to implementation
Build and maintain product SharePoint pages, documentation and collateral throughout lifecycle
Monitor and share insight into industry trends and competitive landscape
Solve day-to-day product inquiries in a timely manner and identify opportunities for efficiency
Train internal stakeholders on existing and new products
Manage external vendor relationships including coordinating monthly payments
Adhere to departmental product/project management best practices
Work closely with internal teams to develop collaborative end-to-end processes and solutions
Serve as key liaison to support business development with questions, client or finalist presentations, Request For Proposals
Translate data into trends and insights to drive product roadmaps
Required Qualifications:
Education: Post-secondary education in business, marketing, electronic commerce or related field.
Work Experience: Two to three years of product management experience within health, wellness or insurance industries.
Experience in managing digital health product will be considered an asset.
Other Qualifications:
Digitally savvy with interest in digital transformation of healthcare and modernization of benefits.
Self-starter with a passion for improving the health and wellness of members.
Ability to identify emerging trends, opportunities for cost-containment and solutions to enhance benefit plans.
Curious and not afraid to ask questions or imagine new ways of doing things.
Love to learn and help others learn both one-on-one and with large audiences.
Confident and efficient communicator and presenter.
Independent thinker and work well in an agile environment where priorities can shift rapidly.
Strong prioritization skills with ability to balance operational tasks while also moving larger strategic projects forward.
Process driven. You know how to create scalable, efficient solutions.
Technical Skills: Tech savvy, MS Office including developing/manipulating data and presentations, SharePoint, Trello, Tableau.
Language Skills: Bilingualism is considered an asset.
The role is eligible for remote locations, however periodically the Product Specialist will be requested to come to the nearest Medavie office (Moncton, Dartmouth, Etobicoke, Montreal) for meetings or other events. In person attendance with Sales executives at clients meeting may also occur.
#CBM1, #LI-VS1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Kristen Drapeau – Senior Recruitment Consultant
Kristen.Drapeau@medavie.bluecross.ca
Kriysta Duguay – Recruiter
Krysta.Duguay@medavie.bluecross.ca
Welcome to Medavie!
I would be happy to share and discuss our organization, current and future career opportunies.
Many of our roles are able to be remote (work from home) in Canada
- Kristen Drapeau, Senior Recruitment Consultant
-Krysta Duguay, Recruitment Consultant
Who we are
We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.
We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.
We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.
What we value
Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:
Caring – We show compassion in everything we do
Accountable – We follow through on our commitments
Responsive – We have the courage to act and adapt
Innovative – We encourage and value new ideas
Community-minded – We achieve more together
More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.
What we give back
As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:
Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute
An annual United Way workplace campaign led by employees in each of our locations
The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.
We want to meet you as you are
At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.
What we offer
If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:
Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.
Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.
Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.
Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide: