Job Information
Job Title: Issues Coordinator
Job Requisition ID: 65844
Ministry: Health
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: 2 Permanent Positions
Scope: Open Competition
Closing Date: January 15, 2025
Classification: Program Services 3 Market Adjustment
Salary: $2,626.89 to 3,448.73 bi-weekly ($68,562 - $90,012/year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx
The Ministry of Health is building a more resilient and sustainable health care system that can support Albertans getting care when and where they need it, while responding to system-wide health challenges, improving health outcomes, and maintaining fiscal responsibility. The ministry supports Albertans’ health and well-being throughout their lives by protecting public health and promoting wellness; coordinating and delivering safe, person-centered, quality health services; health system planning and capital infrastructure planning; supporting innovative information management and technologies; regulating health care; and funding the health system.
The Department of Health establishes the Government of Alberta’s strategic direction for health, including advising government on health policy, legislation and standards, and public health concerns; monitoring and reporting health system performance; setting policies and priorities for the electronic/digital health environment; and providing oversight and ensuring accountability across the health system.
For further information, visit the ministry website at http://www.health.gov.ab.ca.
We are seeking two dynamic and highly organized Issues Coordinators to join our Finance & Capital Planning division. Reporting directly to the Executive Director, you will play a pivotal role in managing critical and emerging issues and producing high-quality written correspondence to both Albertans and senior offices, ensuring effective communication and issues management for the branch. As the Issues Coordinator, you will collaborate with both internal and external stakeholders to assess issues, prioritize, write, and edit responses, and develop appropriate actions to ensure the efficient delivery of Ministry programs and frameworks.
One role reports to the Executive Director, Corporate and Capital Planning and one role reports to the Executive Director, System Planning. This role is responsible for working closely with the branch management team and supporting the achievement of departmental goals by providing coordination, strategic input, and effective communication solutions. You will ensure operational efficiency, oversee the management of issues, produce high-quality communications products, such as written responses and briefing notes, and contribute to a collaborative work environment. If you are a proactive problem-solver with excellent communication skills and the ability to manage multiple projects, we want to hear from you!
The job responsibilities include:
o Participate in branch management team activities, identifying and prioritizing risks, challenges, and opportunities.
o Recommend strategies to support the branch in achieving successful outcomes.
o Research trends, identify best practices, and provide assessments on their impact and implementation.
o Prepare weekly branch situation reports, highlighting priority issues and key information.
o Serve as the primary communication liaison for the branch, managing both internal and external inquiries.
o Establish and implement effective communication and information management processes to streamline information flow.
o Collaborate with communications and subject matter experts to ensure consistent and accurate messaging.
o Write internal and external correspondence or review correspondence drafted by other branches for content, alignment with priorities, and strategic positioning.
o Maintain the branch’s standard messaging repository.
o Support operational planning and monitor progress against branch operational goals.
o Provide regular updates to the branch management team on performance measures and operational targets.
o Track progress on key initiatives and manage reporting deadlines.
o Assist in the development and review of branch operational plans and quarterly reports.
o Remain informed about ministry and department issues, proactively identifying potential risks.
o Provide research and analysis on issues affecting the branch and develop strategies to resolve them.
o Anticipate and identify emerging issues keep the Executive Director apprised of these issues.
o Ensure the timely and effective resolution of issues impacting the branch.
o Provide guidance on performance management, business continuity planning, and other recurring processes.
o Track action items, ensuring follow-up and accountability across the leadership team.
o Represent the branch on relevant departmental committees and working groups.
o Support the branch in achieving its mandate and goals.
o Provide secretariat support to the branch leadership team, tracking action items and preparing key documentation.
o Participate in committees and working groups to promote strategic awareness and consistency.
Please click on this link to view the job description for this position.
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
This link will assist you with understanding competencies:
https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.
Systems Thinking:
Creative Problem Solving:
Agility:
Build Collaborative Environments:
University graduation in business, public administration, public policy, communications, or an equivalent field is required plus 2 years progressively responsible related experience; or equivalent as described below.
Equivalency:
Directly related education or experience considered on the basis of:
The following experience is required:
The following experience is considered as assets:
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.
Two full-time positions working 36.25 hours per week.
Candidates with lesser qualifications may be considered at a lower classification and salary. This competition may be used to fill future roles at the same or lower classifications.
The final candidates may be required to undergo pre-employment checks (Reference check/Criminal record and/or academic).
A cover letter outlining how your experience relates to the qualifications outlined in this job ad is required.
In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time, or full-time. For example, January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs. shifts/week).
Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.
What we offer:
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles, for more information.
It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html).
It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Abhishek Sharma at Abhishek.Z.Sharma@gov.ab.ca.
For any questions or interest regarding this employer and the application process, please contact:
Mohammad Haidar
Join us in shaping Alberta's future. As the Government of Alberta, we are committed to creating a stronger province for generations to come. The Alberta Public Service works to deliver a vast array of programs and services to meet the needs of Albertans.
With a diverse range of rewarding employment opportunities, we foster an environment that promotes continuous learning and career growth. As one of the largest employers in Alberta, our team is driven by values of respect, accountability, integrity, and excellence. Together, we share a common vision of building a stronger province, making a positive and lasting difference in the lives of Albertans.