Role Responsibilities

As the Digital Solutions Analyst, you will be reporting to the Director, OPGT Service Delivery, and will be a key resource in the mandate of the SCSS Modernization Office with operational responsibility for implementing digital services. You will work day to day with the Digital Product Owner and product teams focusing on innovation and developing digital services to meet specific business and user needs within OPGT including contributing to systems that support complex financial processes (e.g., financial and client case management system). 

Key responsibilities of the Digital Solutions Analyst: 

• Profile and document current operational and financial processes and procedures through artifacts including process maps.
• Identify and document key business rules, drivers, strategies and requirements that affect service delivery. 
• Document and model future state processes.
• Identify organizational and business process impacts.
• Provide analytical and business support to projects in the form of research, statistical, financial and business analysis, business and IT planning, feasibility studies, requirements analysis, and business case development.
• Coordinate the development and implementation of implementation plans, communications plans for projects. 
• Develop training strategies, plans and materials.
• Design, develop and deliver quality presentations to multiple user groups and audiences. 
• Facilitate change management activities to ready users for the new business processes and tools.
   

You will work in a complex environment including the Modernization Office branch within the Strategic Services division, the Office of Public Guardian and Trustee, partnering divisions and Technology and Innovation and must build effective relationships to be successful in delivering new digital services that meet user and business area needs.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

To be successful in this role, a candidate will demonstrate: 

• Agility: Identifies and manages required change and the associated risks.
• Drive for Results: Takes and delegates responsibility for outcomes.
• Collaborative Environments: Collaborates across functional areas and proactively addresses conflict. 
• Creative Problem Solving: Engages the community and resources at hand to address issues.

Qualifications

Requirements: 
A University degree in related field (e.g. information technology, business administration, public administration, social sciences, business, economics, finance), plus 2 years progressively responsible related experience. Equivalency of directly related education or experience considered on the basis of 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.

• Demonstrated knowledge in systems thinking 
• Experience in change management, systems development and information methodologies
• Strong knowledge and experience in accounting, financial processes and associated financial systems.  
• Experience in project planning with the ability to function under pressure on several projects simultaneously to meet deadlines
• Experience in facilitating and leading workshops 
• Ability to research issues accurately to identify and solve problems

Assets:  

• Strong analytical skills, data interpretation and problem-solving skills. 
• Knowledge and experience with customer relationship management systems and financial operations systems (e.g., Microsoft Dynamics). 
• Track record in agile methodology within a digital team environment. 
• Demonstrated competencies in participating in project teams including business areas and technical resource. 
• Depth and breadth of knowledge of SCSS programs, services, service delivery mechanisms and Information Technology systems. 
• Excellent interpersonal and communication skills.
• Strong presentation skills.
• Strong MS Office, Visio, SharePoint software skills, including MS Project.
• Experience understanding and interpreting legislation.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 
Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

The hours of work are 36.25 hours per week, Monday to Friday

As part of the selection process, candidates may be invited to complete a written knowledge test.  Candidates that are selected for further assessment will be contacted via email to book testing or interviews. Please ensure that your resume includes a valid email address.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Your cover letter and resume will be used as a screening tool to assess your written communication.

This competition may also be used to fill future vacancies at the same and/or lower classification 

Final candidates will be required to undergo a security screening.  Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

•    Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
•    Public Service Pension Plan (PSPP) - https://www.pspp.ca
•    Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
•    Professional learning and development - https://www.alberta.ca/professional-development-support-directive
•    Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
•    Positive workplace culture and work-life balance
•    Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
•    Leadership and mentorship programs