Our client in the financial services and investments industry is looking for a Manager, Transaction Processing to join their team for a full-time permanent role in downtown Toronto. This role is hybrid (2 days a week in office) and offers 3 weeks vacation, a bonus structure, 100% employer paid benefits and more!

The Manager of Transaction Processing is responsible for effectively managing and leading the Processing function within Client Services. This includes ensuring high-quality transaction processing and throughput, developing and maintaining appropriate controls, planning and optimizing staff utilization, and conducting process reviews and improvements.

Roles and Responsibilities

• Supervise, train, and mentor a team of 3-5
• Oversee the daily activities of the Transfer Agent Processing department, ensuring the timely and accurate completion of incoming transactions
• Collaborate with senior management to recommend and implement changes aimed at enhancing productivity, reducing risk, and improving employee performance
• Develop and execute departmental goals while contributing to the overall business plan
• Enhance the client experience and support the Voice of the Customer program by understanding client priorities and identifying necessary actions
• Other duties as required

Qualifications and Skills

• A degree or diploma in a related field 
• 5+ years of experience in a mutual fund industry 
• 3+ years of leadership experience in the financial services industry
• Excellent planning, preparation, and organizational skills
• Strong communication skills, both verbal and written
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment