The Senior Manager, Digital UX is the Digital Investing business lead accountable for customer user experience across Digital Investing’s digital channels, which include public website, secure website, web and mobile trading platform, email, mobile, and social media. This Senior Manager is a critical driver of Digital Investing’s growth strategy and has significant interaction with the Digital Investing business’ Senior Leadership Team.
In day-to-day operations, the Senior Manager manages a small team that is accountable for, ideates on, and approves design and copy across all digital channels, which are developed and implemented by the business’ functional partners, including Marketing, UX Design, Product, Communications, and SEO/Content Management.
In strategy and product development, the Senior Manager is accountable for the development of customer personas, value prop positioning and messaging, communication guidelines, UX guidelines, and go-to-market strategy, in collaboration with the Strategy, Product Management, and Marketing teams.
The ideal candidate has an in depth understanding of and experience in product marketing and user experience design, with a critical eye for copy and
messaging. Prior experience in the Digital Investing industry or digital platform
products and services is preferred.
Qualifications
Typically 5+ years of relevant experience and post-secondary degree in Business, Marketing, UX Design, or a related field of study or an equivalent
combination of education and experience.
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Diversity and Recruitment Team
E mail: diversity.recruitment@bmo.com
Introduce Yourself to BMO (Military/Veterans)
Careers for service members, veterans and their families
We’re proud to be the official bank of the Canadian Defence Community – and that goes beyond supporting your financial well-being. We value the skills you’ve earned in the military, and we’re here to help as you move into the next stage of your professional life.
BMO is a Poppy Campaign partner and invests over $265k per year in 3+ signature sponsorship properties, including the Canada Army Run, the Navy Bike Ride, and the RCAF Run.
At BMO, you’ll have the opportunity to use your commitment, discipline, and dedication to teamwork to make a difference. Come and grow your career with us.